Business Operations Manager
4 weeks ago
Brook Street, a leading supplier to the Public Sector Resourcing Framework (PSR), offers a unique opportunity to join their Meet and Greet customer services team as a team leader.
Salary InformationThe estimated hourly rate for this position is £14.50. As a key member of the team, you will be responsible for overseeing day-to-day operations and ensuring excellent customer service delivery.
Job DescriptionThe successful candidate will be responsible for guiding, monitoring, and leading a team of between 1 to 10 staff members. Key responsibilities include:
- Ensuring each shift pattern is covered
- Delegating tasks effectively
- Maintaining high standards of customer service
- Monitoring team performance and conducting regular check-ins with team members
To be successful in this role, you must have:
- Experience in team leading and management
- Able to work 100% from office
- At least five GCSEs (or equivalent Level 2 qualifications) at grade 4/C or above, including Maths and English Language
Brook Street offers a comprehensive training program, including a 4-week training period with on-the-job learning and shadowing experienced team members. Additionally, you will be eligible for security clearance processing if successful.
Other RequirementsPlease note that no annual leave will be permitted during the 4 weeks of training. You must also hold a valid passport and have lived in the UK for longer than 5 years. This role requires security clearance that will be processed for you, if successful.
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