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Logistics Operations Manager

1 month ago

County Antrim, United Kingdom Hunter Savage Full time
Job Description

About the Role:

The Logistics Manager will oversee end-to-end dispatch and delivery processes, driving smooth transportation, timely shipments, and optimal customer service.

Key Responsibilities:

  • Oversee despatch, ensuring accurate packaging and shipment preparation.
  • Coordinate third-party logistics providers and transport partners, ensuring cost-effective and reliable deliveries across regions.
  • Optimise delivery routes and schedules for timely, cost-efficient deliveries.
  • Liaise with sales and customer service teams to meet delivery expectations and address any issues promptly.
  • Negotiate and manage SLAs with transport providers to secure the best value and service.
  • Implement delivery tracking systems; monitor and report on KPIs such as on-time delivery rates and customer satisfaction.
  • Identify ways to reduce outbound logistics costs without compromising service.
  • Ensure all operations align with UK/Irish transport regulations, health, and environmental standards.
  • Lead and motivate a team in efficient daily operations, promoting a culture of safety and continuous improvement.
  • Regularly assess logistics processes to improve efficiency, cost management, and customer experience, including implementing new systems as needed.

The Person:

Self-starting and motivated, applicants will also need to satisfy the following:

  • Minimum of 5 years' experience in a logistics management position, ideally in manufacturing or a related sector.
  • Proven track record in despatch and delivery management.
  • Strong team leadership and change management skills.
  • Expertise in logistics software, route planning, and tracking systems.
  • Familiarity with UK/Irish transport regulations, including cross-border compliance.
  • Excellent organisational, communication, and problem-solving skills.
  • Willingness to travel as needed for dispatch oversight.