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Receptionist/ Administrator

2 months ago

StocktononTees, Stockton-on-Tees, United Kingdom Hartlepool & Stockton Health [H&SH] Full time

About the Role

We are seeking a highly skilled and organized Receptionist/Administrator to join our team at Hartlepool and Stockton Health GP Federation. As a key member of our practice, you will be responsible for providing exceptional patient care and administrative support to our doctors, nurses, and attached primary care staff.

Key Responsibilities

  • Operate the computerized appointment system, ensuring seamless patient scheduling and management.
  • Receive patients, make appointments, and handle inquiries with a high level of professionalism and courtesy.
  • Process prescriptions, register patients for online services, and manage patient data sharing consent.
  • Manage pathology samples, request tests, and undertake administrative duties related to INR finger prick testing.
  • Book interpreters, set up electronic referrals, and assist with patient-related queries.
  • Process repeat prescriptions, scan incoming mail, and enter data onto clinical systems.

Person Specification

We are looking for a candidate with excellent communication skills, a patient-centered approach, and the ability to work effectively in a fast-paced environment. Previous experience in a receptionist role in a Primary Care setting is desirable, but not essential. The ideal candidate will be trained in receptionist/administrative duties, IT, and medical/clinical systems.

What We Offer

Hartlepool and Stockton Health GP Federation is a dynamic and supportive organization that values its staff. We offer a competitive salary, excellent training opportunities, and a chance to work in a rewarding and challenging environment.