Customer Experience Specialist

4 weeks ago


Larbert, Falkirk, United Kingdom CCA Recruitment Group Full time
About the Role:

As a Customer Experience Specialist at CCA Recruitment Group, you will be responsible for delivering exceptional customer service and ensuring client satisfaction.

You will work closely with our sales and marketing teams to develop and implement retention strategies that drive business growth and revenue.

  • Develop and maintain strong relationships with existing customers.
  • Identify opportunities to upsell and cross-sell products and services.
  • Provide timely and effective responses to customer inquiries and complaints.

Salary Range: $65,000 - $90,000 per annum, based on experience.

Benefits:

  • A competitive salary and bonus structure.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.


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