Client Advocate
1 day ago
We are looking for a skilled Customer Retention Specialist to join our team. The successful candidate will be responsible for retaining existing customers and driving business growth through exceptional customer service.
The ideal candidate will have a proven track record of delivering results in a fast-paced environment, as well as excellent communication and problem-solving skills.
- Develop and implement customer retention strategies to drive business growth.
- Build strong relationships with customers to understand their needs and preferences.
- Identify and resolve customer concerns in a timely and professional manner.
- Work closely with other teams to ensure seamless communication and delivery of customer solutions.
- Maintain accurate records of customer interactions and progress towards targets.
- Contribute to the development of processes and procedures to improve customer service and retention.
Benefits: Flexible working schedule, 5 days out of 7, between 8am and 9pm.
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Patient Care Advocate
3 weeks ago
Larbert, Falkirk, United Kingdom Cera Care Full timeJob Summary:We are seeking an experienced Care Coordinator to join our team in Forth Valley. As a Care Coordinator, you will be responsible for coordinating care services to meet the specific needs of our clients. This includes matching care workers to clients based on their level and type of care required, as well as ensuring that care is delivered...
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Customer Retention Specialist
1 day ago
Larbert, Falkirk, United Kingdom CCA Recruitment Group Careers Full timeJob DescriptionAs a Client Advocate, your primary responsibility will be to retain existing customers by understanding their needs, resolving concerns, and offering tailored solutions. You will play a key role in maintaining positive customer relationships and ensuring client satisfaction to minimize churn rates.This role involves using strong communication...
