Senior Employee Relations Advisor

7 days ago


Croydon, Greater London, United Kingdom Your World Recruitment Ltd Full time
Job Title: Senior Employee Relations Advisor

Job Summary:

The Senior Employee Relations Advisor will play a key role in delivering a comprehensive employee relations advisory and support service to managers and staff within the Trust. This includes ensuring that standards and objectives for the Employee Relations service are met and are consistent with Trust policy, best practice, and employment law.

Duties and Responsibilities:

  • Ensuring that standards and objectives for the Employee Relations service are met and are consistent with Trust policy, best practice, and employment law.
  • Being part of the upskilling of line managers by creating and delivering briefing sessions for line managers on HR policies and processes.
  • Working with staff side colleagues to ensure that there is a shared understanding of policies and procedures working and review across the Trust.
  • Supporting all staff and managers with dignity, regardless of the case, from raising a concern and opening a formal case to exits from the Trust (including dismissals and medical retirements).
  • Supporting the Senior ER Advisors and ER Manager to collate any case material needed for appeals raised against stage three hearings and attend to support the manager during these hearings.
  • Using ESR sickness data when managing short and long-term sickness cases, to provide information to staff and managers when approaching half or nil pay.
  • Monitoring and ensuring long-term sickness absence cases which go beyond 12 months absence pay is reinstated at half.
  • Leading HR role on Flexible Working applications and appeals, supporting managers to review the particular impacts any flexible working application may have to both the individual and the service.
  • Ensuring advice is provided to enable Managers to make appropriate decisions when considering refusal of applications.
  • Providing advice and first-level support to managers and staff on aspects of employee relations, including DBS, Professional Registration, conduct issues, and other matters, while keeping the relevant Senior ER Advisor updated, escalating to the ER Manager or Head of Strategic ER where necessary.
  • Providing advice, coaching, and guidance to managers to support them to undertake successful informal resolution meetings.
  • Supporting the ER Administrators with the collation of Freedom of Information (FOI) requests for information, liaising with directorate managers as required to ensure information provided is accurate and in a timely manner, recognizing the sensitive and confidential nature of information held by the HR team.
  • Confidently running reports and analyzing complex and highly sensitive data relating to individuals' employment, spotting trends and patterns to identify potential interventions and improvements needed.
  • Submitting monthly reports to the payroll liaison team with details of open-ended long-term sickness cases, to help minimize any incorrect overpayments.
  • Providing advice on cases such as management of sickness absence, disciplinary, grievance, harassment and bullying, performance management – capability, investigations best practice, employment tribunal preparation, and supporting to resolve issues as informally as possible or ensuring that the formal processes are carried out in line with HR Policy and procedure.

Essential Experience:

Experience working as a senior employee relations advisor in an NHS Trust, experience working on a band 6 level, at least 3 years NHS experience, able to advise managers on complex ER queries, evidence of continued personal development within a similar role, experience updating and altering HR policies and procedures, familiar with electronic HR reporting and recording systems, and producing reports as required.

Desirable Experience:

CIPD qualified, having managed a team, coaching experience, smart card holder, experience using ESR, and experience using ER Tracker.

Person Specification:

Excellent communication skills, both over the phone, via email, and face-to-face, excellent attention to detail, ability to deal with very sensitive information, motivated and enthusiastic team player, ability to act on own initiative, excellent interpersonal skills, and excellent knowledge of patient confidentiality.



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