Customer Service Officer

2 weeks ago


Belfast, United Kingdom Brook Street Recruitment Full time
Role Overview
Brook Street Recruitment is a leading employment agency in South Belfast, seeking an experienced Customer Service Officer to join their team. This role offers a unique blend of administrative and reception duties, making it ideal for individuals who thrive in fast-paced environments while providing exceptional customer service.

Main Responsibilities:
• Manage incoming calls and direct them to the appropriate departments.
• Maintain the reception area, ensuring it is welcoming and organized.
• Perform data entry, filing, and document management tasks as needed.

Requirements:
• Excellent verbal and written communication skills are essential for interacting with clients and staff.
• Ability to multitask and prioritize effectively in a busy environment.
• Professional appearance and demeanor required.

What We Offer:
A competitive salary commensurate with experience (£25,000 - £30,000) and opportunities for professional development within a supportive team.

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