Customer Experience Supervisor

3 weeks ago


London, Greater London, United Kingdom Nobody's Child Full time
Job Title: Customer Experience Supervisor

About Us

Nobody's Child is a revolutionary fashion brand dedicated to providing kind and spirited women with sustainable and affordable clothing options.

Job Description

We are seeking an experienced supervisor to join our team in Spitalfields, focusing on delivering exceptional customer experiences. As a customer experience supervisor, you will oversee a team of sales associates, ensure excellent customer service, and maintain a positive store environment.

Key Responsibilities:
  • Supervise a team of sales associates and report to the store manager.
  • Deliver exceptional customer service, resolving issues promptly and professionally.
  • Maintain accurate product knowledge, including new arrivals and promotions.
  • Process transactions efficiently and accurately, handling returns and exchanges as needed.
  • Suggest visual merchandising improvements to enhance the shopping experience.

Benefits

We offer a competitive salary range of £31,000 - £36,000 per annum, depending on experience. You will also enjoy a generous benefits package, including a 22% discount on all Nobody's Child products and access to exclusive staff events.



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