Supervisor of Sales and Customer Experience

3 weeks ago


London, Greater London, United Kingdom Zendesk Full time

We are seeking an experienced Supervisor of Sales and Customer Experience to join our team in London.

About the Position:

This is an excellent opportunity for a results-driven individual to take on a key leadership role in our store. As a supervisor, you will be responsible for driving sales growth, delivering exceptional customer experiences, and fostering a positive and productive work environment.

Key Responsibilities:
  1. Support Daily Operations: Assist the Store Manager in overseeing daily store operations, maintaining high standards of customer service, and ensuring an organized environment.
  2. Lead by Example on the Sales Floor: Engage with customers, offering product knowledge, styling advice, and sharing enthusiasm for classic football shirts.
  3. Team Supervision and Motivation: Help guide, motivate, and support the sales team during shifts, fostering a collaborative and efficient work environment.

You will be responsible for supporting cash handling, managing till operations, and assisting with inventory counts as needed. This role demands strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.

Salary: £30,000 - £35,000 per annum (dependent on experience)

About Our Business: Classic Football Shirts is a renowned retailer of original and authentic football shirts, committed to providing an outstanding shopping experience that celebrates football culture and iconic shirts from across the decades.



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