Office Administrator

3 days ago


Consett, Durham, United Kingdom Authentix Full time

Job Title: Office Administrator

Job Summary:

The Office Administrator plays a critical role in the organization by providing administrative support to the team. This includes processing sales quotations, customer sales orders, supplier purchase orders, and other general office administration duties as required.

Key Responsibilities:

  • Manage incoming calls and assist with customer queries using Teams internally
  • Track secure deliveries and record proof of delivery
  • Assist with the secure sign-in of visitors and contractors in line with procedures
  • Estimate jobs using Tharstern's system for customers
  • Process orders for customers, including generating dockets and artwork bags
  • Manage SAP sales orders and projects for customers and internal projects
  • Process customer call-offs using both SAP and Tharstern's
  • Organize international dispatches using Interglobal/UPS/Royal Mail and all relevant paperwork, including commercial invoices
  • Liaise with production managers for required reporting on order/dispatch status
  • Generate ISF numbers and perform daily checks of the Blockchain Portal
  • Produce Chamber of Commerce paperwork for dispatches
  • Frank mail
  • Perform general office duties, such as filing and destruction of old dockets

Requirements:

  • Customer-focused with strong customer service skills
  • Flexible and dedicated
  • Strong team working skills
  • Experience as an office administrator
  • Good communication and listening skills
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • NVQ Level 3 in Business Administration or equivalent
  • Desirable experience of using SAP
  • Essential experience of producing quotes and prioritizing a busy workload

Company Values:

All Authentix employees are expected to embody our company values in the performance of their duties.

  • Dedicate ourselves to our customers' success
  • Compete and win with integrity
  • Create innovative solutions with science and technology
  • Team and collaborate with accountability

Notification:

This Job Description is intended to describe the general nature and level of work being performed by people assigned to this job and is not considered an exhaustive list of all responsibilities, duties, and required skills.



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