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Office Administrator

2 months ago

Consett, Durham, United Kingdom Authentix Full time
Job Title: Office Estimating Administrator

Job Summary:

The Office Estimating Administrator plays a critical role in the organization by providing administrative support to the admin team. This includes processing sales quotations, customer sales orders, supplier purchase orders, and other general office administration duties as required.

Key Responsibilities:

  • Manage incoming calls and assist with customer queries using Teams internally
  • Track secure deliveries and record proof of delivery
  • Assist with the secure sign-in of visitors and contractors in line with procedures
  • Estimate jobs using Tharstern's system for customers
  • Process orders for customers, including generating dockets and artwork bags
  • Manage SAP sales orders and projects for customers and internal projects
  • Process customer call offs using both SAP and Tharstern's
  • Coordinate international dispatches using Interglobal/UPS/Royal Mail and relevant paperwork, including commercial invoices
  • Liaise with production managers for required reporting on order/dispatch status
  • Generate ISF numbers and conduct daily checks of the Blockchain Portal
  • Prepare Chamber of Commerce paperwork for dispatches
  • Perform general office duties, such as filing and destruction of old dockets

Requirements:

  • Customer-focused with strong customer service skills
  • Flexible and dedicated
  • Excellent team working skills
  • Experience as an office administrator
  • Good communication and listening skills
  • Proficient in Microsoft Word, Excel, and Outlook
  • NVQ Level 3 in Business Administration or equivalent
  • Desirable experience with SAP and producing quotes
  • Ability to prioritize a busy workload

Authentix is an Equal Opportunity Employer.