Customer Experience Research Director

About the PositionWe are seeking a Customer Research Director to join our team at Harnham. In this role, you will be responsible for carrying out core research using mixed methods, working with various data sources to gather key insights and present them back to stakeholders.Your Skills and ExperienceThe ideal candidate will have strong experience in...

Director of Retail£55,000 per annum + performance-related bonus.About the JobThis is an exciting opportunity to join our team as a Retail Director and lead our boutique in Liverpool to success. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work...

Join Our TeamWe are seeking a dedicated Customer Experience Director to lead our retail team at No7 Beauty Company. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Develop and implement sales strategies to drive growth and exceed customer...

Job Description:Symbiotic Research is seeking a highly motivated Microbiology Research Scientist to join our team. In this role, you will conduct microbiological research and develop new methods to improve our understanding of microorganisms.Main Responsibilities:Design and conduct experiments to test hypothesesAnalyze data and draw meaningful...

Job Overview:Harnham is seeking an experienced Data-Driven Business Analyst to join their CX team. As a Data-Driven Business Analyst, you will be responsible for conducting research and analysis to drive business decisions. Your expertise in customer research, statistical tools, and stakeholder management will be essential in this role.About the Job:You will...

Job DescriptionWe are seeking a Customer Research Specialist to join our team in Liverpool. This role involves conducting research to understand customer behavior and preferences.You will collect and analyze data from various sources, including customer feedback, market trends, and sales data, to identify key insights and trends.As a Customer Research...

Job DescriptionThe Account Experience Director will be responsible for delivering exceptional customer experiences across our premium membership base. This will involve building and maintaining relationships with our members, analyzing customer data, and developing targeted marketing campaigns.Key ResponsibilitiesDevelop and implement customer experience...

About the Role:  The Advocate Group is partnering with a major food & beverage company to find a Shopper Experience Director. This is an incredible opportunity to make your mark in shaping the future of some of the UK's most beloved food and drink brands. You will be responsible for overseeing key grocery customers, developing impactful marketing...

Key ResponsibilitiesAs a Store Experience Director at Starbucks, you will be responsible for overseeing daily store operations and ensuring that every customer has a positive experience.This role requires a minimum of 1 year of management experience in a retail or hospitality environment, with excellent leadership skills and a passion for delivering...

We are seeking a Customer Insights Director to lead on end-to-end customer experience optimisation at our leading fashion retailer.This role involves analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups. The insights gathered will be used to optimize customer journeys to enhance...

**Job Description:**We are seeking a highly skilled and experienced Freight Management Director to join our team in Liverpool, NY.The successful candidate will be responsible for managing a team of CDL drivers, ensuring that they maintain high levels of productivity and performance while adhering to company procedures and protocols.Key responsibilities...

About the RoleWe are seeking an experienced Beauty Experience Director to join our team at Sephora. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth through strategic initiatives.The ideal candidate will have a proven track record in customer experience management,...

**Job Title:** Medical Research ManagerWe are seeking a highly skilled Medical Research Manager to join our UK team at Projectus Consulting.**Overview:** Our client is a premier market research company specializing in the Rare Diseases and late-stage Oncology space. They require Medical Research Managers to work with existing clients, follow project...

About the RoleWe have an exciting new opportunity for a Senior Customer Experience Manager to lead and enhance the customer journey at every touchpoint within a growing and ambitious organisation. This role is pivotal in ensuring customers remain at the heart of everything we do. Key Responsibilities:To develop and implement strategies that improve customer...

Job DescriptionThe Advocate Group is seeking a highly skilled Shopper Experience Director to drive growth and innovation in the food and beverage industry. This strategic role will focus on key grocery customers, delivering solid ROI and shaping the future of beloved brands.About the JobDevelop and execute shopper marketing plans that drive growth and...

Job Description:A high-growth fashion retailer seeks a Director of Customer Insight to lead initiatives around customer insight, personalisation, and data science.This role involves managing a matrix team of 12 across customer, loyalty & trading analytics as well as a team of Data Scientists. Key responsibilities include leading promotional sales, stock...

Director of Activities & Resort ProgrammingAbout Us:GAP Talent is a premier luxury family resort in the Caribbean, renowned for creating unforgettable experiences in an idyllic tropical setting. Our resort is dedicated to offering world-class amenities and thoughtfully curated activities that cater to guests of all ages. As a leader in luxury hospitality, we...

We are seeking an exceptional Director of Customer Intelligence to lead our analytics and data science function. Based in Liverpool, this role offers a competitive salary ranging from £110,000 to £120,000.About the RoleThis is a hybrid position with 3 days per week spent in the office. As Head of Analytics & Data Science, you will manage a team of...

Job Title: Director of Employee ExperienceWe are seeking an experienced Director of Employee Experience to lead our HR function at Art In Liverpool. This is a fantastic opportunity to shape the future of our organization and drive organizational change initiatives that foster a culture of innovation and excellence.The ideal candidate will have a strong...

Job Summary: We are seeking an experienced Director of Customer Insight to lead our analytics and data science teams. As a key member of the Harnham team, you will drive business growth through data-driven decision making.The successful candidate will have a strong background in customer analytics and experience managing high-performing teams. If you have a...