Resident Engagement Coordinator

2 weeks ago


London, Greater London, United Kingdom Velocity Recruitment Full time

Project Overview:

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The project is a £3 million internal refurbishment framework consisting of street properties and blocks. Work includes new kitchens and bathrooms.

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Job Description:

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The Resident Liaison Officer will be responsible for ensuring that residents are informed and engaged throughout the refurbishment process. This will involve making initial contact with tenants, building customer relationships, and explaining all aspects of improvement work.

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Key Responsibilities:

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  1. ">
  2. Kitchen and bathroom surveys">
  3. Making initial contact with tenants">
  4. Building customer relationships">
  5. Explain all aspects of improvement work">
  6. Identifying Customer needs (working parents/shift patterns/health issues etc)">
  7. Picture surveys">
  8. Communicating with tenant throughout works programme">
  9. Link between tenant and Site Manager">
  10. Administration/record keeping">
  11. Daily line management meetings">
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Benefits:

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This permanent position offers long contract and great rates. The right candidate will be offered a permanent position.

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Requirements:

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A minimum of 6 months experience as Resident Liaison Officer / Tenant Liaison Officer with a main contractor on refurbishment projects is essential. A full driving license and own car are also required.

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Estimated Salary: £25,000 - £35,000 per annum

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Location: Wandsworth



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