Resident Engagement Coordinator

4 weeks ago


London, Greater London, United Kingdom Invision Group Full time
Role Overview:
The Invision Group is seeking a skilled Resident Liaison Officer to join their team. This role requires someone who can build strong relationships with residents, manage their expectations, and provide exceptional customer service. The successful candidate will have a strong understanding of social housing schemes, fire safety, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Build and maintain strong relationships with residents
  • Communicate effectively with residents, clients, and contractors
  • Manage resident expectations and provide solutions to issues
  • Host regular meetings to discuss project progress and address concerns
  • Produce accurate reports to stakeholders

Requirements:
* Minimum 3 years' experience working in social housing or a related field
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Strong problem-solving and crisis management skills

Estimated Salary: £42,000 - £50,000 per annum

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