Resident Engagement Officer
2 days ago
Resident Engagement Officer Job Summary
We are seeking an experienced Resident Engagement Officer to join our refurbishment team. As a key member of our team, you will be responsible for engaging with residents, contractors, and other stakeholders to deliver high-quality refurbishment works while minimising disruption to residents.
Key Responsibilities:
- Engage with residents to understand their needs and concerns
- Develop and implement strategies to improve resident satisfaction
- Collaborate with contractors to deliver projects on time
- Handle resident complaints and queries
Requirements:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience in a similar role or industry
- Prioritisation and organisational skills
We offer a competitive salary of £28,000 - £30,000 gross per annum including car allowance, fuel card is provided on top, plus a range of benefits, including:
- Generous holiday entitlement
- Training and development opportunities
- Ongoing support and guidance
About Our Company Culture
CIH International Housing Group values diversity, equity, and inclusion. We believe in creating a workplace culture that promotes respect, empathy, and understanding among all employees.
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