Resident Engagement Specialist
4 days ago
**About the Role**
We are recruiting for a Resident Engagement Specialist to join our team in the Medway Towns area.
This is a Temp-Perm assignment with a Top Tier Contractor, offering a salary of £30,000 - £40,000 per annum, depending on experience.
The successful candidate will be responsible for engaging with residents and stakeholders to ensure effective communication and collaboration on capital projects.
They will work closely with Project Managers to develop and implement consultation plans, manage resident feedback, and coordinate temporary or permanent re-housing where necessary.
Key responsibilities include:
- Developing and agreeing consultation plans with contractors and residents
- Managing resident feedback and ensuring issues are addressed promptly
- Coordinating temporary or permanent re-housing where necessary
The ideal candidate will have experience working in social housing, local government, or a customer-service environment. They must possess excellent communication skills, both written and verbal, and be able to plan their own work effectively.
**Requirements:**
- Experience of working with tenants and leaseholders in similar environments
- Knowledge of current developments in housing policy and customer service
- Ability to communicate effectively and build strong relationships
We offer a supportive and dynamic work environment, with opportunities for professional growth and development. If you are passionate about delivering exceptional customer service and making a positive impact in the community, we encourage you to apply.
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