Arrears Recovery Specialist
4 weeks ago
Arrears Recovery Specialist
Countrywide, part of Connells Group, is seeking a dedicated and professional customer service specialist to support the accounting functions within our estate agency network.
We require a committed Arrears Recovery Specialist to join our Arrears team who shares our passion for customer service. The successful candidate will provide credit control and debt recovery services on residential tenancies, liaising with tenants and guarantors regarding rent arrears by telephone and in writing, while keeping our Landlord clients fully informed at all stages.
To succeed as an Arrears Recovery Specialist, you will need to:
- Demonstrate outstanding customer service skills to handle situations where tact and diplomacy are imperative.
- Support our customers in an efficient and engaging way, with good telephone manner, strong communication skills, and competence when working with numbers.
- Build strong relationships through rapport with customers and colleagues alike.
- Have a keen eye for detail, as you will be regularly called upon to provide accurate information to be submitted as evidence in legal claims.
- Have a willingness to learn, as compliance is key in the property industry, and you will need to proactively build your knowledge and understanding of relevant legislation.
What you get in return for a career as an Arrears Recovery Specialist with Countrywide:
- Pension scheme.
- 23 days annual leave, increasing with service.
- Training and career progression opportunities throughout the business.
- Industry recognised qualifications.
- Discount schemes covering retail, entertainment, travel, and health.
- Free on-site parking.
About Connells Group
Countrywide is now part of Connells Group. You will be working for the UK's largest property services group, serving our customers nationwide across more than 85 brands. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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Arrears Recovery Specialist
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Nottingham, Nottingham, United Kingdom Connells Group Full timeArrears Recovery SpecialistCountrywide, part of Connells Group, is seeking a driven and professional customer service specialist to support the accounting functions within our estate agency network.We require a committed Arrears Recovery Specialist to join our Arrears team who shares our passion for customer service. The successful candidate will provide...
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Arrears Recovery Specialist
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Nottingham, Nottingham, United Kingdom Connells Group Full timeArrears Recovery SpecialistCountrywide is looking for a professional and driven individual to support the accounting functions within Countrywide's estate agency network.Key Responsibilities:Provide credit control and debt recovery services on residential tenancies.Liaise with tenants and guarantors regarding rent arrears by telephone and in writing.Keep...
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