Arrears Recovery Specialist

6 days ago


Nottingham, Nottingham, United Kingdom Connells Group Full time

Arrears Recovery Specialist

Countrywide is looking for a professional and driven individual to support the accounting functions within Countrywide's estate agency network.

Key Responsibilities:

  • Provide credit control and debt recovery services on residential tenancies.
  • Liaise with tenants and guarantors regarding rent arrears by telephone and in writing.
  • Keep Landlord clients fully informed at all stages.

Requirements:

  • Demonstrate outstanding customer service skills to handle situations where tact and diplomacy are imperative.
  • Support customers in an efficient and engaging way.
  • Build strong relationships through rapport with customers and colleagues alike.
  • Have a keen eye for detail.

What We Offer:

  • Pension scheme.
  • 23 days annual leave, increasing with service.
  • Training and career progression opportunities throughout the business.
  • Industry recognised qualifications.
  • Discount schemes covering retail, entertainment, travel and health.
  • Free on-site parking.

About Connells Group

Countrywide is now part of Connells Group. You will be working for the UK`s largest property services group.



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