Customer Service Operations Director

Job DescriptionDaily work as a Director of HR Operations involves leading the development and implementation of people and culture strategies, managing a high-performing team, and collaborating with cross-functional teams to achieve business objectives.The salary for this role is projected to be around $95,000 - $130,000 per year, contingent on factors like...

In this Customer Service Operations Director role, you'll lead the management of our key client relationship, focusing on service delivery and stakeholder engagement. As a seasoned professional, you'll drive operational excellence, collaborate with internal teams, and guide Major Incident Management and Problem Management processes.**Your Key...

Job Title:Operations DirectorAbout the Company:Harmonic Operations, a certified B Corp, is seeking an experienced Operations Director to lead business growth and drive supply chain efficiency.The Role:This dynamic position will oversee end-to-end supply chain management, collaborate with cross-functional teams, and develop short-term and long-term...

About the RoleWe are looking for a Director to lead a team supporting a portfolio of IT audit engagements. The successful candidate will work alongside the audit team to strategically plan resources, audit scope, and project plans needed to deliver External Audit requirements.The Director will be responsible for maintaining high-quality audit standards,...

About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Director to join our team in London. This individual will be responsible for leading key account performance, measuring and improving customer service SLA compliance, managing third-party customer service partnerships, and ensuring customer service needs are met for all...

Harmonic Operations | Scaling Health & Wellness Technology BrandA rapidly growing Health and Wellness Technology Brand is seeking an experienced Operations Director to help scale their business.The company has achieved a recent turnover of £6m and plans to reach 8 figures next year, with a growth rate of 600% in just one year. They have received backing...

Job OverviewOur client's technology risk assurance team is growing, providing a unique opportunity for an individual to join the team at Director level.This global firm seeks a seasoned leader to oversee the delivery of high-quality IT Audit requirements for their London portfolio of External Audits in the financial services sector.This position offers a...

Marriott International is seeking a Customer Service Director to lead our front desk team and drive excellence in customer service. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and strives for excellence in all aspects of their work.The estimated salary for this position is £55,000 -...

Global Customer Operations DirectorSportlabs Technology is a global leader in sports technology, and we're looking for an experienced professional to lead our customer service operations globally. As GLOBAL CUSTOMER OPERATIONS DIRECTOR, you will be responsible for driving strategies to improve service excellence and foster exceptional customer experiences...

Company OverviewHARMONIC OPERATIONS, A CERTIFIED B CORP, IS SEEKING AN EXPERIENCED Operations Director TO JOIN THEIR TEAM IN LONDON. THIS ROLE OFFERS THE PERFECT OPPORTUNITY FOR HIGH-PERFORMING INDIVIDUALS WHO ENJOY WORKING IN A DYNAMIC, FAST-GROWING ENVIRONMENT.Job SummaryWE ARE LOOKING FOR A QUALIFIED CANDIDATE WITH 3+ YEARS OF EXPERIENCE IN OPERATIONS...

Job SummaryWe are seeking an Executive Director of Operations to support the Director of Public Prosecutions in making non-legal casework decisions and operational business delivery matters. The ideal candidate will have excellent advisory skills, strong analytical abilities, and excellent communication skills.

Job DescriptionWe are seeking an experienced Customer Services Director to lead our London-based team and drive customer satisfaction. This is a critical role within Marken, a subsidiary of UPS and a leading provider of healthcare logistics services.About the RoleThis senior leadership position requires someone with exceptional people management skills, able...

Job Title: Commercial Operations DirectorAbout Us: Harmonic Operations is a leading luxury furniture company, headquartered in London with regional offices and a state-of-the-art warehouse and distribution centre. We are dedicated to fostering an inclusive and equitable workplace.Role Overview: We are seeking an experienced Commercial Operations Director to...

About UsVelexa is a leading WealthTech innovator providing cutting-edge investment technology to financial institutions, including retail and private banks, neobanks, brokerages, asset managers, and wealth management disruptors. Headquartered in London, with operations in Sofia, GCC, and Brazil, Velexa has earned recognition as a top 100 WealthTech company,...

Moody's Investors Service is looking for a Director of Business Development and Operations to join our team. As a Director of Business Development and Operations, you will play a critical role in enhancing partner performance, driving operational excellence, and ensuring partners have the necessary tools and knowledge to succeed.Key...

About the RoleWe are seeking an experienced Maintenance Director to join our team at Motability Operations Ltd. In this role, you will be responsible for leading our service delivery and maintenance operations, ensuring that our customers receive exceptional value and a seamless experience.Your Key Responsibilities:Develop and implement strategic plans to...

We are seeking a skilled and experienced Operational/Financial Service Director to support the delivery of our financial services product, marketing, commercial, and operations strategies. The ideal candidate will be a customer-obsessed problem solver with a proven ability to identify and influence change.The role involves supporting the operational delivery...

About Konversational - The ServiceNow Customer Workflow ExpertsWe are seeking a highly experienced and accomplished ServiceNow Managed Services Director to join our team in this key leadership role. As a member of our Services Leadership Team, you will be responsible for defining and executing the strategic vision for our Managed Services function. This...

Job OverviewWe are seeking an exceptional IT Director to lead our risk management and audit team, driving strategic direction and delivering high-quality work. As a key member of the national leadership team, you will oversee the delivery of complex projects and develop a talented team of professionals.Key ResponsibilitiesRisk Assessment and Planning:...

Viasat, a leader in the communication industry, is seeking a skilled Director of Service Operations and Management to oversee our network services. With a strong background in operations and technology, the ideal candidate will be able to drive process improvements, manage a team, and provide exceptional customer service.About the JobThe Director of Service...