Retail Store Manager
6 days ago
The Mare and Foal Sanctuary is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our retail operations, you will be responsible for managing the day-to-day activities of our shop, ensuring that it runs smoothly and efficiently.
Key Responsibilities- Visual Merchandising: Develop and implement visually appealing store displays that showcase our products and create an engaging shopping experience for customers.
- Team Management: Lead and motivate a team of volunteers and staff, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
- Health and Safety: Ensure that the store is a safe and healthy environment for customers, staff, and volunteers, adhering to all relevant policies and procedures.
- Stock Management: Oversee the receipt, storage, and sale of stock, ensuring that it is accurately recorded and that stock levels are maintained at optimal levels.
- Gift Aid: Manage the gift aid process, ensuring that all donations are properly recorded and that donors are thanked and acknowledged.
- Administration: Maintain accurate records and reports, ensuring that all administrative tasks are completed in a timely and efficient manner.
- Customer Service: Provide exceptional customer service, ensuring that customers have a positive and memorable experience in our store.
To be successful in this role, you will need to have:
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience in retail management, preferably in a charity or non-profit organization
- Knowledge of health and safety procedures and policies
- Ability to work flexibly, including weekends and bank holidays
The Mare and Foal Sanctuary is a leading equine welfare charity, dedicated to rescuing, rehabilitating, and rehoming horses and ponies. We also deliver a range of Equine Assisted Services with our rescued horses and ponies. Our mission is to provide a safe and nurturing environment for our equine residents, and to promote their welfare and well-being.
We are committed to providing excellent customer service and ensuring that our customers have a positive and memorable experience in our store. If you are a motivated and experienced retail professional who shares our values and is passionate about making a difference, we would love to hear from you.
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