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Food and Beverage Operations Manager

2 months ago


Bovey Tracey, Devon, United Kingdom Eden Hotel Collection Full time

Job Summary

We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Eden Hotel Collection. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring exceptional customer service and high-quality food and beverage offerings.

Key Responsibilities

  • Lead and manage a team of food and beverage staff, providing guidance and support to ensure excellent service delivery.
  • Develop and implement effective operational strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the Executive Chef and senior team to design and deliver innovative food and beverage concepts.
  • Ensure compliance with health and safety regulations, as well as company policies and procedures.
  • Monitor and control costs, including inventory management and labor scheduling.
  • Provide exceptional customer service, responding to guest feedback and concerns in a timely and professional manner.

Requirements

  • Proven experience in a food and beverage management role, preferably in a luxury hotel or high-end restaurant environment.
  • Strong leadership and team management skills, with the ability to motivate and inspire staff to deliver exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and external partners.
  • Knowledge of food and beverage operations, including menu planning, inventory management, and labor scheduling.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

What We Offer

  • A competitive salary and benefits package, including enhanced annual leave and service charge.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to our wellbeing centre, with Hello Fresh recipes, fitness videos, and money management tools.
  • Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways, and utilities.

Our Culture

We are proud to be a member of the Hoteliers Charter and are committed to providing a great place to work, with our teams at the heart of all we do. We lead with a values-led approach, based on Heart, Honesty, Spirit, and Team, which were written 'by our people for our people'.

We are passionate advocates of providing equitable workplaces, seeking to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to EHC.