Shop Floor Supervisor
6 days ago
The Mare and Foal Sanctuary is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our retail operations, you will be responsible for driving sales growth, managing stock levels, and ensuring exceptional customer service.
Key Responsibilities- Visual Merchandising: Develop and implement visually appealing store displays that showcase our products and create an engaging shopping experience for customers.
- Team Management: Lead and motivate a team of sales staff, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
- Stock Management: Oversee the receipt, storage, and sale of stock, ensuring accurate inventory levels and minimizing stock losses.
- Customer Service: Provide exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Health and Safety: Ensure the store is maintained in a safe and clean condition, adhering to health and safety procedures and reporting any incidents or concerns.
- Administration: Manage store administration, including processing sales, handling customer transactions, and maintaining accurate records.
To be successful in this role, you will need:
- Proven experience in a retail management role
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Basic IT skills and familiarity with retail software
The Mare and Foal Sanctuary offers a competitive salary and benefits package, as well as opportunities for professional development and growth.
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