Customer Success Coordinator

1 week ago


Cardiff, United Kingdom t2 group Full time
About the Role

We are seeking a highly skilled Learner Engagement Administrator to join our team at T2 Group. This is a hybrid role based in St Mellons, Cardiff, and involves working closely with sales teams, PDMs/Coaches, and the Claims Team to ensure processes run effectively.

Key Responsibilities
  • Collaborate with sales teams to achieve daily KPIs for Initial Guidance Consultants across England and Wales.
  • Work closely with PDMs/Coaches and the Claims Team to ensure smooth process execution.
Requirements

To be successful in this role, you will need:

  • A strong understanding of process management and its impact on daily KPIs.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a hybrid environment.
What We Offer

T2 Group offers a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including:

  • A generous holiday allowance.
  • Pension scheme.
  • Opportunities for professional development.
About Us

T2 Group is a leading provider of education services in the UK. We are committed to delivering high-quality training programs that meet the needs of our learners.



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