Property Customer Support Coordinator
4 months ago
About the Role
We have a fantastic opportunity for an experienced individual to join the Property Team as a Property Customer Support Coordinator.
35 hours per week
Permanent
The post-holder will provide a generic front-line customer support service dealing with customer queries in a responsive, sensitive and professional manner to ensure the best possible service is provided.
The role will undertake the reporting of repairs and property maintenance related matters which require scheduling, liaison and strong communication with tenants and staff.
The role will diagnose repairs, plan and communicate to the right people, to ensure we maintain excellent customer satisfaction levels, while also maintaining value for money.
You will work in a fast paced environment with the ability to problem solve, take ownership and strive for resolutions at the first point of contact.
Please note this role is office based.
About You
Our Shared Values
At CCHA, values and diverse thinking as just as sought after as technical skills and qualifications. Our values are embedded throughout the organisation. They set out how we work together and how decisions are made. Here at CCHA we live our values by being:
Trustworthy | Brave | Caring | Genuine | Respectful | Honest
**Job Description**:
The job description will download in PDF format. To request an alternative format, please get in touch.
Property Customer Support Coordinator JD.docx
Application & Interview Guidance
The guidance will download in PDF format. To request an alternative format or language, please get in touch.
Application guidance
Interview preparation
If you require this information in an alternative format, please contact us.
CCHA Website | Our Privacy Policy | Our Equality Statement
-
Property Management Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Connells Group HQ Full timeAbout the RoleWe are seeking a highly motivated and organized Property Administrator to join our team at Connells Group HQ. As a Customer Service Advisor, you will provide property management and tenancy administration support services to our branches, landlords, and tenants.Key ResponsibilitiesProvide property management and tenancy administration support...
-
Property Administrator
4 months ago
Cardiff, United Kingdom Seraph Property Management Full timeSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. The Seraph Group has over 60 employees across various departments, we are an Investors in People accredited organisation. We are looking for a Block Administrator to join our Block Management team in...
-
Lettings Property Maintenance Coordinator
4 weeks ago
Cardiff, United Kingdom Peter Alan Full timeJob DescriptionPeter Alan, part of the Connells Group, are looking for a highly motivated Lettings Property Maintenance Coordinator to support our fantastic team in Culverhouse Cross. As our Lettings Property Maintenance Coordinatoryou will take ownership of a portfolio of managed residential lettings properties within a busy working environment.What’s in...
-
Property and Inventory Coordinator
4 months ago
Cardiff, United Kingdom Urbanbubble Full timeWe are looking for an amazing **Property and Inventory Coordinator** to be responsible for conducting apartment move in condition inventories, inspections and move out inventories. You'll inspect and take photos of the properties to support your assessment and clearly dictate your findings to enable an inspection report to be created for our residents. With...
-
Property and Events Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom Fresh Full timeAt Fresh, we are thrilled to announce an opening for a Property & Events Coordinator for Verse, our exceptional rental space that introduces a groundbreaking approach to contemporary living, designed to inspire you to experience a lifestyle beyond the conventional. Featuring an outdoor terrace with a grill, a fitness center, and situated in the lively...
-
Cardiff, United Kingdom Connells Group Full timeJob Reference: EACS05322 Peter Alan, part of the Connells Group, are looking for a highly motivated Lettings Property Maintenance Coordinator to support our fantastic team in Culverhouse Cross. As our Lettings Property Maintenance Coordinator you will take ownership of a portfolio of managed residential lettings properties within a busy...
-
Property Coordinator
4 months ago
Cardiff, United Kingdom The Recruitment Consultancy Full timeDo you have a passion for delivering 5-star customer service? Our client is looking for 3 residential services associates ideally with property management experience to join their friendly team based at their new site in Cardiff. This is a permanent full-time role working on a 3-week rotating shift pattern. You will be a pivotal member of the front of house...
-
Head of Property Management
4 months ago
Cardiff, United Kingdom Seraph Property Management Full timeSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. Part of The Seraph Group with over 60 employees across various departments, we are an Investors in People accredited organisation. We are looking for a Head of Property Management for our Residential Property...
-
Client Support Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeClient Support Coordinator We are pleased to announce an opportunity for a Client Support Coordinator to join our dedicated team at Victim Support. This position is designed to provide essential assistance within our service, focusing on supporting individuals and communities affected by hate-related incidents. Role Overview: The Client Support Coordinator...
-
Senior Property Administrator
4 months ago
Cardiff, United Kingdom Seraph Property Management Full time**Job description** Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. Part of The Seraph Group with over 60 employees across various departments, we are an Investors in People accredited organisation. We are looking for a Senior Property Administrator to...
-
Client Support Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeClient Support Coordinator We are pleased to announce an opportunity for a Client Support Coordinator to join our dedicated team at Victim Support. This position is integral to our operations, focusing on delivering exceptional assistance to individuals and communities affected by hate incidents. The role encompasses a variety of responsibilities,...
-
Property Maintenance Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Peter Alan Full timeAbout the RolePeter Alan, a leading estate agency, is seeking a highly motivated Lettings Property Maintenance Coordinator to join their team in Culverhouse Cross. As a key member of the team, you will be responsible for managing a portfolio of managed residential lettings properties in a fast-paced environment.Key ResponsibilitiesManage move-ins, including...
-
Property Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Sequence HQ Full timeJob DescriptionWe are seeking a highly motivated and organized Property Administrator to join our team at Sequence HQ. As a Property Administrator, you will play a crucial role in providing exceptional customer service and administrative support to our clients and internal teams.Key Responsibilities:Property Management: Provide administrative support for...
-
Property Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Sequence HQ Full timeJob DescriptionWe are seeking a highly motivated and organized Property Administrator to join our team at Sequence HQ. As a Property Administrator, you will play a crucial role in providing exceptional customer service and administrative support to our clients and internal teams.Key Responsibilities:Property Management: Provide administrative support for...
-
Property Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Sequence HQ Full timeJob DescriptionWe are seeking a highly motivated and organized Property Administrator to join our team at Sequence HQ. As a Property Administrator, you will play a crucial role in providing exceptional customer service and administrative support to our clients and internal teams.Key Responsibilities:Property Management: Provide administrative support for...
-
Property Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Sequence HQ Full timeJob DescriptionWe are seeking a highly motivated and organized Property Administrator to join our team at Sequence HQ. As a Property Administrator, you will play a crucial role in providing exceptional customer service and administrative support to our clients and internal teams.Key Responsibilities:Property Management: Provide administrative support for...
-
Cardiff, Cardiff, United Kingdom Peter Alan Full timeAbout the RolePeter Alan, a leading estate agency, is seeking a highly motivated Lettings Property Maintenance Coordinator to join their team in Culverhouse Cross. As a key member of the team, you will be responsible for managing a portfolio of managed residential lettings properties in a fast-paced working environment.Key ResponsibilitiesManage move-ins,...
-
Property Administrator
1 week ago
Cardiff, Cardiff, United Kingdom Sequence HQ Full timeJob Title: Property AdministratorWe are seeking a highly motivated and organized Property Administrator to join our team at Sequence HQ. As a Property Administrator, you will play a crucial role in providing property management and tenancy administration support services to our branches, landlords, and tenants.Key Responsibilities:Provide property management...
-
Property Administrator
1 week ago
Cardiff, Cardiff, United Kingdom Sequence HQ Full timeJob Title: Property AdministratorWe are seeking a highly motivated and organized Property Administrator to join our team at Sequence HQ. As a Property Administrator, you will play a crucial role in providing property management and tenancy administration support services to our branches, landlords, and tenants.Key Responsibilities:Provide property management...
-
Customer Service Representative
3 weeks ago
Cardiff, Cardiff, United Kingdom Connells Group HQ Full timeAbout the RoleWe are seeking a highly motivated and organized Property Administrator to join our team at Connells Group HQ. As a Customer Service Advisor, you will provide property management and tenancy administration support services to our branches, landlords, and tenants.Key ResponsibilitiesProvide property management and tenancy administration support...