Customer Service Apprenticeship Programme Coordinator

1 month ago


Cardiff, Cardiff, United Kingdom Vacancy ID: 4633 Full time

About the Role

This is an exciting opportunity to join our team as a Customer Service Apprenticeship Programme Coordinator, where you will play a key role in supporting our customers and colleagues.

Key Responsibilities

  • Provide exceptional customer service and support to internal and external customers
  • Collaborate with colleagues to resolve customer enquiries and issues efficiently
  • Maintain accurate and up-to-date records of customer interactions
  • Develop strong communication and administration skills to support customers

Requirements

  • Strong communication and administration skills
  • Ability to work in a team environment
  • Confidence in using a desktop or laptop and MS Office

Training and Development

We are committed to providing a supportive and inclusive environment for our apprentices to develop their skills and knowledge. As a Customer Service Apprenticeship Programme Coordinator, you will have the opportunity to work with a dedicated team and receive training and development to support your career growth.

Disability Confident Employer

We are a Disability Confident employer, committed to offering equal opportunities for people with disabilities and health conditions.



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