Front Desk Ambassador

4 days ago


Cardiff, Cardiff, United Kingdom RBH Full time
About the Role

As a Front Desk Ambassador at RBH, you'll be the face of our hotel, ensuring every guest has an unforgettable experience. Your warm and welcoming approach will make guests feel at home, while your attention to detail will maintain clear and accurate records of guest room bookings. You'll be the go-to person for information on hotel facilities, local transport, and attractions, providing exceptional customer service to our guests. Your excellent communication skills will allow you to effectively liaise with housekeeping and maintenance teams to address any guest complaints. By staying up-to-date with RBH and IHG training, you'll be equipped to deliver exceptional results for our owners.\

What We Offer

As a valued member of our team, you'll enjoy access to a benefits package that truly works for our people and enhances our overall culture. This includes discounted hotel room rates for you and your friends and family, extra days holiday for your birthday, pension, and free meals on duty saving you over £1000 per year.\

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. If you require reasonable adjustments during our hiring process, please don't hesitate to contact us.\

Hotel Information

Hotel Indigo Cardiff is a 122-room boutique hotel located in the heart of Cardiff, celebrating the heritage of the local area and beyond. With easy access to major attractions like Cardiff Castle and the Millennium Stadium, our hotel is the perfect base for exploring the city.
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