Front Office Ambassador

1 week ago


Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

Role Overview

We are seeking a skilled Front Office Ambassador to join our exceptional team at The Celtic Manor Resort. As a key member of our Front Office Team, you will be responsible for delivering a warm and welcoming experience to our guests, ensuring their stay with us is nothing short of exceptional.

Key Responsibilities

  • Provide exceptional guest service, ensuring a consistent level of service is always offered from arrival to departure.
  • Interact with guests, embracing our latest technology to enhance their experience.
  • Have extensive knowledge of the hotel and its services, providing guests with expert recommendations and advice.
  • Work collaboratively with colleagues to ensure seamless service delivery.

What We Offer

As an employee of The Celtic Manor Resort, you can enjoy a range of incredible perks, including lifestyle and retail discounts for you and your family. Our career development opportunities are as unique as you are, with a focus on personal growth and professional development.

About Us

The Celtic Manor Resort is a luxurious hotel located in the heart of Cardiff, offering a unique blend of style, innovation, and elegance. Our hotel is steeped in history, with period features beautifully restored to create alluring spaces to meet, drink, dine, and relax.



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