Front Office Ambassador
1 week ago
Role Overview
We are seeking a skilled Front Office Ambassador to join our exceptional team at The Celtic Manor Resort. As a key member of our Front Office Team, you will be responsible for delivering a warm and welcoming experience to our guests, ensuring their stay with us is nothing short of exceptional.
Key Responsibilities
- Provide exceptional guest service, ensuring a consistent level of service is always offered from arrival to departure.
- Interact with guests, embracing our latest technology to enhance their experience.
- Have extensive knowledge of the hotel and its services, providing guests with expert recommendations and advice.
- Work collaboratively with colleagues to ensure seamless service delivery.
What We Offer
As an employee of The Celtic Manor Resort, you can enjoy a range of incredible perks, including lifestyle and retail discounts for you and your family. Our career development opportunities are as unique as you are, with a focus on personal growth and professional development.
About Us
The Celtic Manor Resort is a luxurious hotel located in the heart of Cardiff, offering a unique blend of style, innovation, and elegance. Our hotel is steeped in history, with period features beautifully restored to create alluring spaces to meet, drink, dine, and relax.
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