Front Office Ambassador

4 weeks ago


Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

Job Summary

We are seeking a skilled Guest Services Associate to join our Front Office Team at The Celtic Manor Resort. As a key member of our team, you will be responsible for delivering exceptional levels of guest service, ensuring a warm and friendly welcome to our hotel and providing a consistent level of service throughout the guest's stay.

Key Responsibilities

  • Interact with guests, embracing our latest technology to provide a seamless experience
  • Ensure guests are roomed according to department standard and provide a high level of service to all guests and colleagues
  • Have extensive knowledge of the hotel and the services provided by various outlets

What We Offer

As an employee of The Celtic Manor Resort, you can enjoy a range of incredible perks, including lifestyle and retail discounts for you and your family. Our career development opportunities are as unique as you are, and we pride ourselves on being part of your journey every step of the way.

About Us

The Celtic Manor Resort is a luxury lifestyle experience, operated on behalf of the Welsh Rugby Union. Our hotel is located just a short distance from Principality Stadium and offers a range of stylish and elegant spaces to meet, drink, dine, and relax.

Requirements

In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.



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