Service Staff Representative

2 days ago


Portsmouth, Portsmouth, United Kingdom The Friendly Toast Full time

Are you looking for a Service Staff Representative role where you can make a real difference? We're seeking a motivated and friendly individual to join our team at The Friendly Toast.

About the Position

As a Service Staff Representative, you will be responsible for delivering exceptional service to our guests, ensuring that every interaction is positive and memorable. Your key responsibilities will include greeting guests warmly, managing guest seating, and responding to menu inquiries and special requests.

Key Responsibilities
  • Greet guests warmly and ensure a smooth transition to their server
  • Manage guest seating, taking care to accommodate special requests and preferences
  • Respond to phone calls and questions concerning the menu and restaurant
  • Maintain cleanliness and organization of restrooms throughout your shift

You will work collaboratively with other staff members to deliver exceptional service, handle high volumes of guests, and maintain a clean and safe environment.

Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong attention to detail and ability to problem-solve on the fly
  • Flexibility to work weekends and holidays as needed
  • A passion for food and willingness to learn about our menu offerings
  • Reliable and punctual
Compensation and Benefits

We offer a competitive salary range of $42,000 - $52,000 per year, depending on experience, plus benefits that include health insurance, paid time off, and opportunities for professional growth and development.

The Friendly Toast is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We welcome applications from individuals who share our values and are passionate about providing exceptional service to our guests.



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