Customer Service Representative

2 weeks ago


Portsmouth, Portsmouth, United Kingdom Portsmouth City Council Full time

We are seeking an exceptional individual to join our team as a Customer Service Representative at Portsmouth City Council. As a key member of our community centre team, you will provide administrative support for the day-to-day running of the office, including taking bookings, record keeping, and dealing with customer enquiries.

The successful candidate will have experience of office procedures and administrative systems, a professional manner in communicating verbally and in writing, and IT skills at the level required to fill the role. They will also be able to work across both Somerstown and Charles Dickens Community Centres.

This is a fixed-term contract/secondment for 6 months, working 37 hours per week on a rota covering Monday to Sunday days and evenings. The salary for this position is approximately £24,420-£25,652 per annum, depending on experience.

In addition to a competitive salary, we offer a range of benefits, including a generous pension scheme, up to 31 days annual leave per year pro rata, and free access to an Employee Assistance Programme (EAP) and wellbeing support.



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