Service and Staff Lead

4 weeks ago


Portsmouth, Portsmouth, United Kingdom The Friendly Toast Full time
About The Friendly Toast

We are a unique restaurant with a passion for scratch-made food. Our goal is to provide an exceptional dining experience while fostering a positive and inclusive work environment.

Job Summary

This role involves overseeing daily restaurant operations, including managing staff and ensuring high-quality customer service. Key responsibilities include:

  • Leading daily restaurant operations, including staff management and customer service
  • Developing and implementing strategies to drive sales growth and improve customer satisfaction
  • Collaborating with cross-functional teams to achieve business objectives
  • Maintaining high standards of quality, safety, and compliance
Requirements and Qualifications

To excel in this role, you will need:

  • Proven experience in restaurant management, with a focus on customer service and staff development
  • Strong leadership, communication, and problem-solving skills
  • Ability to work effectively in a fast-paced environment and prioritize tasks
Compensation and Benefits

This position offers a competitive salary, estimated at $55,000 per year, as well as:

  • 40 hours of sick time each year
  • 80 hours of paid time off
  • Comprehensive medical, dental, and vision benefits
  • A 401k plan with employer match

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