Guest Experience Champion
17 hours ago
As a Guest Loyalty Manager at Cheval Collection Ltd, you will be responsible for promoting, training, and championing our GHA Discovery program.
The ideal candidate will have experience in an operational management role within a luxury hospitality business or luxury lifestyle brand, be technologically savvy, and possess strong communication skills.
You will work closely with Front Office Managers to maintain awareness of GHA Discovery and communicate reports and statistics to senior leadership.
- A competitive salary of £45,000 - £55,000 per annum, reflecting your expertise and experience.
- An annual bonus and benefits package including 30 days annual leave, life assurance, season ticket loan, tuition funded support, and contribution to personal pension.
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Guest Experience Champion
2 days ago
London, Greater London, United Kingdom Barsoho Full timeVenue OverviewAt Barsoho, we pride ourselves on creating a warm and welcoming atmosphere for all guests. Our venues are designed to be vibrant and engaging, with a focus on providing exceptional customer service.ResponsibilitiesCreate a vibrant and engaging environment that exceeds guest expectations.Develop and maintain consistently high standards across...
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Ambassador of Guest Experiences
4 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRapport Guest Services - Hospitality Club HostWe are seeking a highly skilled and experienced Hospitality Club Host to join our team at Rapport Guest Services. As a key member of our staff, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hospitality services.Key Responsibilities:Deliver outstanding...
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Guest Experience Coordinator
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole OverviewRapport Guest Services is seeking an experienced Guest Experience Coordinator to join our team. As a key member of our corporate reception services team, you will be responsible for delivering exceptional guest experiences and providing top-notch customer service to our clients and their employees.Key Responsibilities:To actively welcome guests...
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Brand Champion and Guest Experience Expert
4 weeks ago
London, Greater London, United Kingdom Coppa Club Full timeAbout the Brand Manager RoleWe currently have a maternity cover vacancy for a Brand Manager to join our Marketing Team. This is a full-time 12-month fixed term contract, based in our London Head Office with some travel involved across the Coppa Club estate.The Brand Manager will be the recognised brand champion and guest experience expert for Coppa Club. The...
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Strategic Guest Experience Manager
4 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full time**Job Summary:**Rapport Guest Services is seeking a skilled Deputy Guest Services Manager to lead our Ambassador team in delivering exceptional guest experiences.As a Deputy Guest Services Manager, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment. You will act as a role model by...
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Rapport Guest Experience Coordinator
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeWe are seeking a highly skilled and professional Rapport Guest Experience Coordinator to coordinate all aspects of guest services at Rapport Guest Services.This role involves communicating effectively with other departments and service providers, creating a 'one team' approach to delighting our guests.The successful candidate will have experience working in...
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Customer Experience Champion
3 weeks ago
London, Greater London, United Kingdom Virgin Active Full timeAbout the RoleWe are seeking an experienced Customer Experience Champion to join our team at Virgin Active. As a key member of our Club operations, you will be responsible for delivering exceptional customer experiences to our members and guests.Key Responsibilities:Act as the primary point of contact for members and guests, providing timely and professional...
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Corporate Guest Host
4 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest Services">We are seeking a highly skilled Corporate Receptionist to join our team at Rapport Guest Services.The ideal candidate will have 1-2 years of experience in a receptionist role, an outgoing personality with a creative mindset, and excellent interpersonal skills.As a Corporate Receptionist, you will be the main point of contact for...
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EasyJet Experience Champion
2 days ago
London, Greater London, United Kingdom easyJet Airline Company PLC Full timeEasyJet Experience ChampionWe are seeking a talented EasyJet Experience Champion to join our Digital Experience Team at easyJet Airline Company PLC. As a key member of our team, you will be responsible for delivering areas of our digital products and experiences that drive commercial return and increase customer engagement & satisfaction.This is an exciting...
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Event Experience Champion
1 day ago
London, Greater London, United Kingdom Seat Unique Full timeAs an Event Experience Champion at Seat Unique, you will be responsible for championing our pre-event & on-site customer experience. With our safe, secure, and seamless online platform, we are revolutionising the ticketing and hospitality industry. You will play a key role in delivering exceptional customer experiences and ensuring that customers enjoy an...
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Postgraduate Experience Champion
4 weeks ago
London, Greater London, United Kingdom Atkinson HR Consulting Full timeCompany Overview:We represent 2,600 students, all of whom are postgraduate and around 60% of which are international students. As a democratic, membership organisation, we're committed to influencing policy, advocating on behalf of students, and championing their needs.Salary: $80,000 - $100,000 per annumJob Description:As Director, you'll work closely with...
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Rapport Guest Services: Executive Ambassador
4 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest ServicesWe are seeking a highly skilled and experienced Corporate Receptionist to join our team at Rapport Guest Services. This is an exciting opportunity for someone who is passionate about delivering exceptional guest service and has a proven track record in providing seamless and personal experiences.Job Summary:The successful...
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Customer Experience Champion
1 day ago
London, Greater London, United Kingdom CLERMONT HOTEL GROUP LIMITED Full timeAbout the RoleWe are looking for a Customer Experience Champion to join our team at Thistle Piccadilly. As a key member of our bakery team, you will be responsible for delivering exceptional customer experiences and creating delicious waffles.The ideal candidate will have previous customer service experience and a passion for working with people. You should...
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Experience Manager
4 weeks ago
London, Greater London, United Kingdom The Other House Full timeAbout The Other HouseWelcome to The Other House, where we're redefining the hotel market and pushing boundaries. We offer Residents Club experiences that blur the lines between hotels, serviced apartments, and private rentals, providing a sense of home with beautifully designed club flats, access to hotel-style services, and a member's club for as long as...
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Customer Experience Champion
3 weeks ago
London, Greater London, United Kingdom The Dorchester Full timeHospitality RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Host at The Grill at The Dorchester. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Salary InformationWe offer a competitive salary range of £24,000 - £28,000 per...
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Customer Experience Champion
3 weeks ago
London, Greater London, United Kingdom Slim Chickens Full timeSlim Chickens Job Opportunity:We're looking for a dynamic individual to join our Front of House team in Sheffield Meadowhall Shopping Centre. As a Front of House Team Member, you will be responsible for delivering exceptional customer service and creating memorable dining experiences for our guests.Key Responsibilities:Develop and maintain a positive and...
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Guest Experience Director
3 weeks ago
London, Greater London, United Kingdom Taste Hospitality Recruitment Limited Full timeAre you a seasoned hospitality professional looking for a new challenge?We are seeking an experienced Guest Experience Director to join our team at Taste Hospitality Recruitment Limited.The successful candidate will have a proven track record in guest services management and be passionate about delivering exceptional service in a luxury hotel setting.The...
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Guest Experience Professional
1 week ago
London, Greater London, United Kingdom Thegradcafe Full timeWe are seeking a skilled Guest Experience Professional to join our team at Rapport. In this role, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations at our client's office in London. We offer a competitive salary of £32,000 - £42,000 per annum, depending on experience.About the JobProvide an outstanding...
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Guest Experience Ambassador
2 days ago
London, Greater London, United Kingdom Accor Hotels Full timeAbout the RoleWe are seeking a highly skilled and experienced Guest Experience Ambassador to join our team at SLS Dubai Hotel and Residences. As a Guest Experience Ambassador, you will be responsible for delivering exceptional service to our guests and ensuring that their stay is nothing short of outstanding.Key ResponsibilitiesProvide excellent customer...
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Guest Experience Manager
4 weeks ago
London, Greater London, United Kingdom Hilton Worldwide, Inc. Full timeJob OverviewWe are seeking a highly motivated and experienced Guest Experience Manager to join our team at Conrad London St James.This is an excellent opportunity for a professional with a passion for delivering exceptional guest experiences in a 5-star luxury environment.Key ResponsibilitiesLead the daily operations of the Guest Relations & Duty Manager...