Guest Experience Champion

17 hours ago


London, Greater London, United Kingdom Cheval Collection Ltd Full time

As a Guest Loyalty Manager at Cheval Collection Ltd, you will be responsible for promoting, training, and championing our GHA Discovery program.

The ideal candidate will have experience in an operational management role within a luxury hospitality business or luxury lifestyle brand, be technologically savvy, and possess strong communication skills.

You will work closely with Front Office Managers to maintain awareness of GHA Discovery and communicate reports and statistics to senior leadership.

  • A competitive salary of £45,000 - £55,000 per annum, reflecting your expertise and experience.
  • An annual bonus and benefits package including 30 days annual leave, life assurance, season ticket loan, tuition funded support, and contribution to personal pension.


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