Ward Clerk

4 weeks ago


Liverpool, Liverpool, United Kingdom Liverpool Women's NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and enthusiastic individual to join our team as a Ward Clerk in the Gynaecology Department at Liverpool Women's NHS Foundation Trust.

As a key member of our administrative team, you will be responsible for providing daily administrative support to ensure the smooth operation of the department.

Main Responsibilities

  • Answering telephone enquiries and redirecting to relevant staff as required.
  • Managing and filing case notes in accordance with our case note management policy.
  • Maintaining admission, discharge, and transfer activity for all patients within the department.
  • Managing ward stationery stock levels and arranging patient follow-up appointments as directed by medical and nursing staff.
  • Ensuring case notes are transferred to medical secretaries following patient discharge.
  • Assisting patients with Medicash and insurance forms and general administrative duties such as photocopying and distributing mail.
  • Filing laboratory, x-ray reports, charts, and documents within case notes as required.
  • Amending and updating demographic details on our computer system as necessary.
  • Producing relevant documentation for each patient's admission.
  • Ensuring all documentation is available for nursing and medical staff relating to patient admissions.
  • Retrieving case notes from other locations within or outside the hospital when requested.
  • Submitting requests for case notes stored off-site.

About Us

Liverpool Women's NHS Foundation Trust delivers high-quality care for women, babies, and families. We are committed to providing the best possible services and are constantly innovating and evolving our services to provide cutting-edge care.

We have a strong team of experts in their field, and we are proud of our reputation for professionalism, skill, and compassion. If you are a motivated and enthusiastic individual who is passionate about delivering excellent patient care, we would love to hear from you.


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