Ward Clerk

7 months ago


Liverpool, United Kingdom Spire Healthcare Full time

**Ward Clerk | Administration | Liverpool | Full Time | Permanent | 37.5 hours | £22,327 per annum**

Spire Liverpool Hospital has an exciting opportunity for a Ward Clerk/Admin to join our team on a full time and permanent basis.

Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.
- As Ward Clerk you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff _.

**Working Hours**:Hours will be worked Monday through Friday, shifts between 7 am to 8 pm. Occasional Saturdays between 7 am and 5 pm will be required.

**Contract Type**:Permanent, Full-time

**Duties and Responsibilities**:

- Greet and receive patients, visitors and other members of staff to the wards in a polite and professional manner and to undertake general reception duties
- Answer the telephone and relay accurate messages as appropriate
- Maintain effective communications between patients, their relatives and the team within the department
- Liaise with all members of the multidisciplinary team to ensure effective communications are maintained within the department
- Reports complaints or concerns to the Nurse in charge/shift leader
- Ensure that patient notes are up to date and in correct order and are taken to the appropriate place be it coders or secretary when a patient episode is complete
- Ensure that all filing of results and other information is accurately filed in the patient’s notes
- Liaise with the all relevant department and the patient to ensure accurate data in the system (admissions, discharge and transfer of patients)
- Booking of outpatients’ appointments on the system or with the relevant hospital departments and the arranging of transport
- Ensure discharge notes are completed by the medical staff and sent to GP’s within 24 hours of discharge and results are filed prior to leaving ward

**Who we're looking for**
- A customer service-focused approach
- Computer literate
- Excellent communication and interpersonal skills
- Confident and positive attitude
- Previous experience in similar environment is desirable but not essential
- Comfortable working in a fast paced environment

**Benefits**

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free DBS
- Free Uniform
- Free Car park
- Private medical insurance
- Life assurance

**Our Values**

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _


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