Insurance Claims Recovery Specialist

1 day ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time

Role Overview

As a Recovery Claims Specialist at Hastings Direct, you will play a key role in driving the recovery process improvements and automation strategy. Your primary focus will be on identifying missed recovery opportunities, skill gaps, and supporting technical development through coaching and communication.

Key Responsibilities

  • Monthly 2nd stage reviews relating to recovery abandonment and shortfall
  • Identifying missed recovery opportunities and skill gaps
  • Supporting the delivery of future Recovery process improvements and automation strategy
  • Working with our legal panel to identify areas of improvement
  • Acting as a 'gatekeeper' for all settled non-recovered claims
  • Working with management to develop and deliver technical updates

Requirements

  • Strong recovery claims experience
  • Excellent knowledge of liability

What We Offer

  • Attractive salary based on experience
  • Flexible working approach
  • Competitive Bonus Scheme
  • Physical and financial wellbeing support
  • Mental wellbeing programme
  • 25 days annual leave + bank holidays

About Hastings Direct

We are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We focus on getting it right for our colleagues, customers, company, and community.



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