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Sales Support Specialist
2 months ago
Are you a detail-oriented and organized individual with excellent communication skills? We are seeking a Sales Advisor to provide administrative support to our sales team, ensuring the smooth operation of sales processes and contributing to overall sales success.
Key Responsibilities:- Order Processing: Accurately process customer orders, ensuring timely and correct fulfilment.
- Maintain and Update Customer Data: Maintain and update customer and sales data in the company's CRM system.
- Sales Reporting: Prepare sales reports and analyse sales performance metrics.
- Customer Support: Assist with customer enquiries and resolve issues related to orders, billing, or returns.
- Sales Contract Management: Manage and track sales contracts and agreements.
- Administrative Support: Handle general administrative duties such as filing, photocopying, and data entry.
- Team Support: Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and managing travel arrangements.
- CRM Experience: Experience with CRM software (e.g., Salesforce, HubSpot).
- Sales Knowledge: Knowledge of sales processes and terminology.
- Customer Service: Experience in customer service.
- Organisational Skills: Strong organisational and time management skills.
- Technical Skills: Proficiency in Microsoft Office Suite, especially Excel and Word.
- Communication Skills: Excellent communication and interpersonal skills.
- Attention to Detail: Attention to detail and accuracy.
- Teamwork: Ability to work independently and as part of a team.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please forward an up-to-date copy of your CV or contact us for a confidential discussion about your career.