Product Support Specialist
1 month ago
The Product Support Specialist role at Stryker UK Limited is a key position that requires a strong understanding of joint replacement procedures and robotic surgery with Mako. The successful candidate will be responsible for directly supporting all Stryker products associated with these procedures, ensuring exceptional levels of service to our clinical customers.
Key responsibilities include servicing existing and new customer bases within the theatre and clinical environment, providing support for MAKO robotic procedures and manual joint replacement surgeries, and providing training to theatre and wider HCP staff on Stryker products.
The ideal candidate will have a minimum of 2 years' theatre or medical experience, commercial knowledge, and an understanding of cost pressures surrounding theatres and surgical procedures. Strong communication and presentation skills, as well as the ability to work in a collaborative manner with colleagues and customers, are essential for this role.
Additional responsibilities include working closely with the local sales team to coordinate training and events, managing day-to-day requirements of business support, and auditing theatre Stryker stock. The successful candidate will also be required to develop an understanding of the local healthcare environment and regional strategy.
Key activities and accountabilities include:
- Servicing existing and new customer base within the theatre and clinical environment.
- Providing support for MAKO robotic procedures, and manual joint replacement surgeries.
- Providing theatre and wider HCP staff with training on Stryker products.
- Working closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice.
- Understanding the clinical application of the broader Stryker business to always offer customers the best possible solution.
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required.
- Implementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group.
- Communicating essential features and benefits of products and their clinical application.
- Always demonstrating outstanding ethics. Treating customers and other employees with respect and representing Stryker in the best possible light.
- Behaving with integrity and delivering on commitments within required timescales.
- Observing customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support.
- Maintaining a basic business plan highlighting daily, weekly, and monthly objectives.
- Developing an understanding of the local healthcare environment and regional strategy.
- Additional responsibilities as directed by RSM (Regional Sales Manager).
-
Product Introduction Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom Cummins Inc. Full timeProduct Introduction RoleWe are seeking a Product Introduction Specialist to join our team in the Genset Business Unit. As a Product Introduction Specialist, you will be involved in the introduction of new, unique, and upgraded parts and products within the plant.ResponsibilitiesWork under the guidance of the NPI coordinator to introduce new parts and...
-
Electrical Technical Support Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom Doepke Full timeUnlock Your Potential as an Electrical Technical Support Specialist at DoepkeAbout Us: Doepke UK Ltd is a renowned leader in electrical circuit protection, with a strong heritage rooted in German excellence. As a family-owned company, we prioritize innovation and uphold high standards in every aspect of our business.The Role: As an Electrical Technical...
-
Product Quality Specialist
2 weeks ago
Daventry, Northamptonshire, United Kingdom Cummins Inc. Full timeDescriptionWe are seeking an enthusiastic and motivated individual to join our team as a Product Quality Specialist, specializing in Quality for our Product Quality business unit in Daventry. During your placement with us, you will gain hands-on experience and learn the tools and exposure needed to become an expert in the industry.This role is ideal for...
-
Manufacturing Specialist
1 week ago
Daventry, Northamptonshire, United Kingdom Castle View Group Full time £26,790**About Castle View Group**We are a leading manufacturer of high-quality cylinder blocks, and we are seeking an experienced Manufacturing Specialist to join our team. In this role, you will be responsible for operating various CNC machines to produce precision-engineered components that meet the highest standards.**Salary:** £10.43 per hour (plus shift...
-
Production Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom CastleView Group Full timeAt CastleView Group, we are seeking a skilled Manufacturing Operative to play a crucial role in our production process.Key Responsibilities:Enhance Production Quality: Utilize CNC machines to produce high-quality cylinder blocks, ensuring precision and adherence to specifications.Contribute to Safety: Adhere to Health & Safety processes, including the use of...
-
Daventry, Northamptonshire, United Kingdom Nordic Staff Full timeNordic Staff is seeking an experienced Norwegian language customer support specialist to join their UK-based team. This hybrid role offers the opportunity to work from either Northamptonshire or Essex, with a flexible schedule that includes up to 2 days per week at the most convenient office.The ideal candidate will have native standard Norwegian speaking...
-
Production Team Member
6 days ago
Daventry, Northamptonshire, United Kingdom Castle View Group Full time £26,790Job OverviewCastle View Group is seeking a skilled Production Team Member - CNC Specialist to join our team. As a key member of our production department, you will play a vital role in ensuring the high-quality production of cylinder blocks using various CNC machines.Salary and BenefitsThe successful candidate can expect a competitive salary of £105 per...
-
Care Support Specialist
13 hours ago
Daventry, Northamptonshire, United Kingdom Northampton Business Directory Full timeNorthampton Business Directory is currently recruiting for a Care Support Specialist to join our specialist inpatient rehabilitation service.In this role, you will be responsible for delivering high-quality care and support to individuals with complex needs, working closely with our clinical teams to ensure seamless delivery of care.You will receive...
-
Technical Support Specialist
1 day ago
Daventry, Northamptonshire, United Kingdom Rise Technical Recruitment Limited Full timeCompany OverviewRise Technical Recruitment Limited is a leading specialist in the renewable energy sector, providing expert staffing solutions to businesses across the UK. We are currently seeking an experienced Technical Support Specialist to join our team.Job SummaryWe are looking for a skilled and motivated individual to fill the role of Technical Support...
-
Classroom Support Specialist
7 days ago
Daventry, Northamptonshire, United Kingdom Teaching Personnel Full timeJob OverviewWe are seeking a dedicated and organized Classroom Support Specialist to join our team of Cover Supervisors at a secondary school in Daventry, Northamptonshire.
-
Clinical Support Specialist
17 hours ago
Daventry, Northamptonshire, United Kingdom Henry Schein Full timeKey ResponsibilitiesAs a Clinical Support Specialist, you will receive a car allowance of £200 per month and have access to full foundation clinical material from day one.Your travel expenses will be paid, and you will benefit from medical indemnity and a structured programme for continuous professional development.
-
Educational Support Specialist
3 days ago
Daventry, Northamptonshire, United Kingdom Teaching vacancies Full timeJob DetailsJob RoleSupporting pupils in the learning environment Providing personal and welfare care Classroom administrative support Working ArrangementsPart-time, 34 hours per week, 39 weeks per year (term time plus 5 inset days)Salary£24,404 - £25,183 annually (FTE), £19,200 to £19,813 pro rataAbout the SchoolDaventry Hill School is a specialist...
-
Product Introduction Specialist
3 days ago
Daventry, Northamptonshire, United Kingdom Cummins Inc. Full timeQuality Assurance PlacementWe are seeking an enthusiastic individual to join our Quality team, specializing in Quality for our NPPD&I business unit. During your placement with us, you will gain the tools and exposure needed to become an expert in the industry.This role is available to candidates who qualify for a placement year. Key responsibilities include...
-
Operations Support Specialist
4 days ago
Daventry, Northamptonshire, United Kingdom 1st Choice Staff Recruitment Full time**Company Overview**1st Choice Staff Recruitment is a specialist in recruitment services, providing a range of solutions to meet our clients' needs. We take pride in delivering excellent customer service and having an incredible reputation for quality and reliability.
-
Support Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom Bush and Company Rehabilitation Full timeAbout the Role:We are seeking a skilled Support Specialist to join our team at Bush and Company Rehabilitation. As a Support Specialist, you will have the opportunity to bring your skills and experience to the catastrophic injury sector, helping people following life-changing injuries and supporting the legal and insurance industry to care for clients.Key...
-
Site Support Specialist
4 days ago
Daventry, Northamptonshire, United Kingdom Jungheinrich UK Full timeDaventry is a key location for Jungheinrich UK, and we are looking for a skilled Site Support Specialist to join our team. The ideal candidate will have experience in mechanical and electrical maintenance or service backgrounds.As a top employer, Jungheinrich UK offers outstanding opportunities in various professional fields. Our company is one of the...
-
Electrical Technical Support Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom Doepke Ltd Full timeJob DescriptionAre you passionate about delivering exceptional technical support in the electrical industry? This is your opportunity to work with a leading provider of electrical circuit protection solutions while enjoying a supportive, family-oriented environment.The RoleAs a Technical Support Officer, you'll be key in delivering first-class technical...
-
Catastrophic Injury Support Specialist
4 weeks ago
Daventry, Northamptonshire, United Kingdom Bush and Company Rehabilitation Full timeAbout the Role:We are seeking a skilled Catastrophic Injury Support Specialist to join our team at Bush & Co. As a member of our catastrophic injury sector, you will have the opportunity to bring your skills and experience to help people following life-changing injuries.Key Responsibilities:Support clients with catastrophic injuriesWork with the legal and...
-
Electrical Technical Support Specialist
3 weeks ago
Daventry, Northamptonshire, United Kingdom Doepke Ltd Full timeThis is an exciting opportunity to work with a leading provider of electrical circuit protection solutions. As a Technical Support Officer, you will be key in delivering first-class technical assistance to our clients, providing expert advice on our range of electrical protection products.Key Responsibilities:Provide technical support and troubleshooting...
-
Specialist Learning Support Assistant
2 weeks ago
Daventry, Northamptonshire, United Kingdom Dunbar Education Full timeJob Title: Specialist Learning Support AssistantAbout the Role:We are partnering with a committed school in Daventry to find a skilled HLTA who can provide crucial assistance to a small group of students with SEMH challenges.Key Responsibilities:Work closely with classroom teachers to foster a positive and inclusive educational atmosphereProvide support to...