Electrical Technical Support Specialist

1 day ago

Daventry, Northamptonshire, United Kingdom Doepke Ltd Full time

This is an exciting opportunity to work with a leading provider of electrical circuit protection solutions. As a Technical Support Officer, you will be key in delivering first-class technical assistance to our clients, providing expert advice on our range of electrical protection products.

Key Responsibilities:

  • Provide technical support and troubleshooting assistance for electrical circuit protection products
  • Assist customers with product selection, installation, and operation queries
  • Collaborate with engineering and sales teams to resolve complex technical issues
  • Stay updated on industry trends, product updates, and technological advancements

Requirements:

  • Proven experience in the electrical industry, with a focus on circuit protection
  • Strong understanding of electrical principles and product functionality
  • Excellent communication skills, with the ability to simplify complex technical information
  • Problem-solving aptitude and attention to detail
  • Proficient in using technical support tools and software
  • Ability to work independently and collaboratively within a team

About Us:

Doepke UK Ltd is a renowned leader in electrical circuit protection, with a strong heritage rooted in German excellence. We prioritise the well-being of our employees, ensuring a workplace that promotes growth, collaboration, and a healthy work-life balance.

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