Residential Care Team Lead
3 weeks ago
**Job Description:** As a Residential Care Team Lead, you will be responsible for overseeing the day-to-day operations of our residential care services in Belfast. This includes managing and maintaining accurate records of customer information, developing and implementing effective rota management systems, and liaising with house managers and volunteers to promote social activities and events.
**Key Responsibilities:**
- Dealing with enquiries from prospective customers and arranging viewings.
- Assessing and admitting prospective customers in line with allocations and letting policy.
- Identifying any funding available and assisting with completion of relevant paperwork.
- Maintaining regular contact with prospective customers on the waiting list and keeping them updated on possible vacancies.
**Requirements:**
- Level 5 education qualification.
- Minimum 5 years' experience in managing teams in sheltered and/or supported housing and/or health & social care environments.
- Demonstrable experience of rota management and IT proficiency with Microsoft Office.
- Excellent communication skills, both written and verbal, with the ability to communicate with stakeholders at all levels.
**Estimated Salary:** £32,000 - £35,000 per annum (dependent on experience).
This is a full-time, permanent position working 37.5 hours per week, with one Saturday and one Sunday per month. A driving license and access to a car are also required.
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