Delivery and Customer Experience Specialist

4 days ago


Solihull, Solihull, United Kingdom Ocado Logistics Full time
About the Role

As a Delivery Driver at Ocado Logistics, you will play a vital role in delivering top-quality products to our customers across the UK.

You will be working as part of a close-knit team, collaborating with colleagues to ensure smooth and efficient delivery operations.

Our drivers are the face of Ocado Logistics, representing our brand and values while interacting with customers. We are seeking individuals who share our passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Deliver high-quality products to customers on time and in good condition
  • Provide excellent customer service, resolving any issues that may arise during the delivery process
  • Maintain accurate records of deliveries and communicate effectively with the customer service team
Requirements:
  • Full UK or EU driving license
  • Ability to work flexible hours, including evenings and weekends
  • Excellent communication and problem-solving skills
What We Offer:
  • Competitive salary: £12.66 per hour (including evening and Sunday premiums)
  • Overtime rate: £[hourly overtime rate]
  • Paid breaks and regular shifts
  • Access to company pension scheme with up to 7% matched contributions
  • Digital health and wellbeing service, including virtual GP appointments
  • Hundreds of high street shopping discounts
  • Lifelong learning opportunities and career progression


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