Claims Excellence Coordinator

1 week ago


Leeds, Leeds, United Kingdom Aviva Full time
Embark on a Career in Claims Excellence

At Aviva, we're dedicated to delivering exceptional customer experiences and driving business growth through innovative solutions. As our Claims Excellence Coordinator, you'll play a pivotal role in ensuring seamless claims processing and fostering strategic partnerships with external suppliers.

We're seeking an experienced professional with a strong background in property claims, surveying services, or a related field. Your expertise will enable you to effectively review performance, identify areas for improvement, and develop targeted strategies to enhance service quality, accuracy, and safety.

In this dynamic role, you'll collaborate closely with internal stakeholders and external partners to drive sustainable improvements in claims performance. By leveraging your technical knowledge, relationship management skills, and coaching abilities, you'll empower individuals to embed lasting changes across all future claims they manage.

Key Responsibilities:

  • Lead performance reviews and analysis to pinpoint opportunities for improvement
  • Develop tailored coaching plans to equip external suppliers with the necessary skills and knowledge
  • Foster strategic partnerships to drive collaborative problem-solving and mutual growth
  • Ensure alignment of performance with Aviva's standards and requirements

What We Offer:

  • A competitive starting salary of £45,000 (dependent on location, skills, experience, and qualifications)
  • Bonus opportunity: 8% of annual salary
  • Generous pension scheme – up to 14% company contribution
  • 29 days' holiday plus bank holidays, with flexible buy/sell options
  • Discounts on Aviva products and other retailers
  • Free shares through our Matching Share Plan and Save As You Earn scheme
  • Supportive policies, including parental and carer's leave, flexible benefits, and sustainability options

About Us:

Aviva is committed to creating an inclusive workplace where everyone feels valued and empowered to succeed. We welcome applications from diverse backgrounds and experiences. If you're passionate about making a difference in the lives of our customers and colleagues, join us in shaping the future of claims excellence.



  • Leeds, Leeds, United Kingdom Acumen Claims Ltd Full time

    We are looking for an experienced Building Surveyor to cover the Leeds area for Acumen Claims Ltd. The ideal candidate will have a strong background in insurance and building claims. The role involves evaluating claim information, reviewing claim circumstances, and making policy liability decisions.Main Responsibilities:Evaluate all claim information...


  • Leeds, Leeds, United Kingdom Acumen Claims Ltd Full time

    Acumen Claims Ltd is seeking an experienced Building Surveyor to cover the Leeds area. The successful candidate will provide excellent customer service, handling domestic building claims and ensuring compliance with company policies and procedures.The role involves evaluating claim information, reviewing circumstances and details to establish policy...


  • Leeds, Leeds, United Kingdom Exchange Street Claims ltd Full time

    We are looking for a highly skilled Domestic Claims Professional to join our team at Exchange Street Claims ltd. As a Domestic Claims Professional, you will be responsible for examining and assessing domestic and high net worth claims, determining the extent of loss or damage, and calculating compensation based on industry standards.Responsibilities:Examine...


  • Leeds, Leeds, United Kingdom Exchange Street Claims ltd Full time

    Job Role: We are seeking a skilled Property Claims Specialist to join our team at Exchange Street Claims ltd. The successful candidate will be responsible for handling a portfolio of Commercial Material Damage and Business Interruption losses through to settlement.Key Responsibilities:Manage a caseload effectively providing service delivery within clients...


  • Leeds, Leeds, United Kingdom CV-Library Full time

    Job Title: Insurance Claims CoordinatorAbout Us:Pertemps Bond is at the forefront of delivering a power network that meets the region's needs now and in the future. We power everyday life for 8 million customers across 3.9 million homes and businesses. Our vision is to be the best energy company in serving our customers while delivering a sustainable energy...


  • Leeds, Leeds, United Kingdom Exchange Street Claims ltd Full time

    Job Description:We are seeking a skilled Claims Technician to join our team as a Desktop Commercial Property Adjuster. The ideal candidate will have experience handling Commercial Material Damage and Business Interruption losses, and will be able to provide exceptional customer service to our clients.Responsibilities:* Manage a portfolio of Commercial...


  • Leeds, Leeds, United Kingdom Aon Full time

    Claims Advocate Role OverviewAon is seeking an experienced Claims Advocate to join our Global Claims team. As a Claims Advocate, you will be responsible for managing, strategizing, and processing Financial Lines claims from first notification to resolution.Key ResponsibilitiesNegotiate and liaise with markets, clients, placement teams, specialists, network...


  • Leeds, Leeds, United Kingdom Aon Full time

    Key ResponsibilitiesTechnical Claims HandlerWe are seeking a skilled Technical Claims Handler to join our team. As a Technical Claims Handler, you will be responsible for managing a portfolio of commercial clients, ensuring timely intimation of claims and establishing applicable coverage. Your role will involve coordinating claims from first notice of loss...


  • Leeds, Leeds, United Kingdom Pertemps Bond Full time

    About the Role\We are seeking a highly organized and detail-oriented Litigation Coordinator to join our client's team. As a key member of the claims administration team, you will be responsible for managing a caseload of damage claims and resolving disputes in a timely manner.\Key Responsibilities\Manage a caseload of damage claims ranging from £100 to...


  • Leeds, Leeds, United Kingdom Ardonagh Advisory Full time

    Claims Advisor Role OverviewAs a Claims Advisor, you will be responsible for providing an effective and efficient claims service to our customers.Key responsibilities include:Handling claims allocated to the job holder, ensuring company policy, procedure, and regulatory requirements are followed.Referring claims outside of personal authority levels to line...


  • Leeds, Leeds, United Kingdom Aon Full time

    Claims Management RoleAon is seeking an experienced Claims Specialist to join our team.As a Claims Specialist, you will be responsible for the management and settlement of Financial Lines claims.Key responsibilities include:First notification of loss for D&O, PI and Crime claimsNegotiation and liaison with markets, clients, placement teams, specialists,...


  • Leeds, Leeds, United Kingdom Sedgwick Full time

    Role OverviewSedgwick is a leading provider of claims services, and we're seeking an experienced Complex Liability Adjuster to join our team in the North England region. As a key member of our utility industry team, you'll play a critical role in managing complex liability claims for utility companies.This is an exciting opportunity for a motivated and...


  • Leeds, Leeds, United Kingdom Exchange Street Claims ltd Full time

    Supporting Our TeamAt Exchange Street Claims ltd, we recognize the importance of our employees' contributions to our success. That's why we're offering a unique opportunity for a skilled paraplanner to join our team and support our Chartered Financial Planners in delivering exceptional services to our clients. About the RoleAs a level 4 qualified paraplanner...

  • Claims Manager

    5 days ago


    Leeds, Leeds, United Kingdom Get Recruited Ltd Full time

    Get Recruited Ltd is seeking a Senior Commercial Insurance Professional to lead our team in Leeds. This role offers an attractive salary of up to £35,000 and requires managing complex commercial claims from start to finish.Key ResponsibilitiesManage complex commercial claims, ensuring efficiency and effectiveness.Provide expert advice to clients throughout...

  • Claims Analyst

    4 days ago


    Leeds, Leeds, United Kingdom MORRICE MACFEATE SEARCH & CONSULTANCY LTD TA MM Search Full time

    About the Role:We are seeking a highly skilled Claims Handler to join our dynamic team at MORRICE MACFEATE SEARCH & CONSULTANCY LTD T/A MM Search in Horsforth, Leeds. The successful candidate will be responsible for managing and processing complex claims, ensuring our clients receive efficient and effective claims handling services.Key...

  • Claims Handler

    4 weeks ago


    Leeds, Leeds, United Kingdom Davies Full time

    Job Summary:We are seeking a highly skilled Claims Handler to join our Motor Claims team at Davies. As a Claims Handler, you will be responsible for managing a caseload of pre-litigated motor claims, including personal injury from inception to settlement.Key Responsibilities:Proactively manage a caseload of motor claims to ensure timely and effective...

  • Claims Specialist

    1 month ago


    Leeds, Leeds, United Kingdom Douglas Scott Legal Recruitment Full time

    Job Summary: We are seeking an experienced Claimant Clinical Negligence and Personal Injury claims handler to join our team at Douglas Scott Legal Recruitment. The ideal candidate will have a proven track record of handling complex claims and a strong understanding of the legal framework.Key Responsibilities:Manage a mixed caseload of clinical negligence and...


  • Leeds, Leeds, United Kingdom Exchange Street Claims ltd Full time

    We are seeking experienced Compensation Specialists to operate across the UK, handling a portfolio of Domestic and HNW claims up to £150,000 in value. The ideal candidate will have a strong understanding of compensation principles and be able to work independently.Key Responsibilities:Examine and assess domestic and high net worth claimsDetermine the extent...

  • Claims Specialist

    4 weeks ago


    Leeds, Leeds, United Kingdom Davies Group Full time

    At Davies Group, we're committed to delivering exceptional results and building a great place to work. As a Claims Handler, you'll be part of our Motor Claims team, working closely with colleagues to achieve consistently high levels of service and productivity.Key Responsibilities:Manage a caseload of pre-litigated motor claims, including personal injury...


  • Leeds, Leeds, United Kingdom Get Recruited (UK) Ltd Full time

    Senior Claims Handler Job DescriptionWe are seeking an experienced Senior Claims Handler to join our client's team in Leeds. This role offers a competitive salary and the opportunity to work on complex commercial claims.### Key Responsibilities* Oversee and manage complex commercial claims, ensuring they are handled efficiently and effectively from start to...