Building Claims Surveyor

1 week ago


Leeds, Leeds, United Kingdom Acumen Claims Ltd Full time

We are looking for an experienced Building Surveyor to cover the Leeds area for Acumen Claims Ltd. The ideal candidate will have a strong background in insurance and building claims. The role involves evaluating claim information, reviewing claim circumstances, and making policy liability decisions.

Main Responsibilities:

  1. Evaluate all claim information received from external surveyors employed by our repair partners.
  2. Review claim circumstances and details to establish if the claim is covered under the policy.
  3. Speak to policyholders for additional information if required.
  4. Make policy liability decisions using all available information, including online information.
  5. Prepare reports and submit to insurers.

Key Interfaces:

  1. Claim Handlers
  2. Policyholders/customers
  3. Insurance companies
  4. Operations team
  5. Insurance supply chain
  6. Builders/building network
  7. Loss Adjusters
  8. Field Team Manager

Key Skills and Competencies:

  • Resilience
  • Planning and organisation
  • Flexibility
  • Integrity
  • Excellent verbal and written communication skills
  • Insurance experience an advantage

Benefits:

  • Bereavement leave
  • Company pension
  • Referral programme
  • Sick pay
  • Work from home

This is a full-time permanent position, and the salary is £40,000.00-£50,000.00 per year, with a bonus scheme. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.


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