Construction Claims Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Acumen Claims Ltd Full time

Acumen Claims Ltd is seeking an experienced Building Surveyor to cover the Leeds area. The successful candidate will provide excellent customer service, handling domestic building claims and ensuring compliance with company policies and procedures.

The role involves evaluating claim information, reviewing circumstances and details to establish policy liability. This includes making verbal and written decisions, preparing reports and submitting them to insurers. The ability to validate repair schedules and accurately calculate costs is essential.

You will be required to communicate effectively with policyholders, repair contractors and other stakeholders. Strong verbal and written communication skills are necessary for this position. Insurance experience is advantageous, but not essential.

This is a full-time, permanent role with a competitive salary range of £40,000-£50,000 per year. Additional benefits include a bonus scheme, bereavement leave, company pension, referral programme and sick pay. Work from home options are available.

Main Responsibilities:

  • Evaluate all claim information received from external surveyors
  • Review claim circumstances and details to establish policy liability
  • Make verbal and written decisions, prepare reports and submit to insurers
  • Validate repair schedules and accurately calculate costs
  • Communicate effectively with policyholders, repair contractors and other stakeholders

Key Skills and Competencies:

  • Resilience
  • Planning and organisation
  • Flexibility
  • Integrity
  • Excellent verbal and written communication skills
  • Insurance experience an advantage

Work Schedule:

Monday to Friday, in person.



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