IT Support Specialist

2 days ago

Havant, Hampshire, United Kingdom HCLTech Full time
Job Title: IT Service Desk Support Technician

We are seeking a highly skilled and experienced IT Service Desk Support Technician to join our team at HCLTech. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our customers, resolving hardware, software, and network issues, and ensuring seamless service delivery.

Key Responsibilities:
  • Provide level 1 remote desktop support and troubleshoot client software and basic network connectivity problems.
  • Identify, evaluate, and prioritize customer problems and complaints.
  • Escalate complex problems to appropriate support specialists.
  • Perform user account management activities, including user account creation and provisioning.
  • Administer and provide knowledge transfer of Service Desk operations.
Requirements:
  • 3 years of Service desk, voice customer service, and support experience with problem solving involving hardware, software, and networks.
  • Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification.
  • ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity for career progression and professional growth.
  • Great opportunities to make the role your own, upskill yourself, and get involved with exciting projects.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job SummaryLockheed Martin is seeking a highly skilled IT Support Specialist to join our dynamic team as a Service Desk Analyst. As a key member of our IT department, you will play a crucial role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key ResponsibilitiesMonitor...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job SummaryLockheed Martin is seeking a highly skilled IT Support Specialist to join our dynamic team as a Service Desk Analyst. As a key member of our IT department, you will play a crucial role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key ResponsibilitiesMonitor...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job DescriptionLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team.Key Responsibilities:Monitor and maintain computer systems and networks to ensure optimal performance.Troubleshoot incidents and provide effective resolutions or escalate to specialist support teams as needed.Support the deployment of new software configurations...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job DescriptionLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team.Key Responsibilities:Monitor and maintain computer systems and networks to ensure optimal performance.Troubleshoot incidents and provide effective resolutions or escalate to specialist support teams as needed.Support the deployment of new software configurations...

  • IT Support Specialist

    5 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Unlock Your Potential as a Service Desk Analyst at Lockheed MartinAs a Service Desk Analyst, you will play a vital role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software. This position will support Accounting, IT & Corporate Budgeting & Forecasting teams based in Havant.Key...

  • IT Support Specialist

    5 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Unlock Your Potential as a Service Desk Analyst at Lockheed MartinAs a Service Desk Analyst, you will play a vital role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software. This position will support Accounting, IT & Corporate Budgeting & Forecasting teams based in Havant.Key...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    2 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    2 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    5 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Unlock Your Potential as a Service Desk Analyst at Lockheed MartinAs a Service Desk Analyst, you will play a vital role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software. This position will support Accounting, IT & Corporate Budgeting & Forecasting teams based in Havant.Key...

  • IT Support Specialist

    5 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Unlock Your Potential as a Service Desk Analyst at Lockheed MartinAs a Service Desk Analyst, you will play a vital role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software. This position will support Accounting, IT & Corporate Budgeting & Forecasting teams based in Havant.Key...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job Summary:Lockheed Martin is seeking a highly skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job Summary:Lockheed Martin is seeking a highly skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    3 weeks ago

    Havant, Hampshire, United Kingdom HCLTech Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at HCLTech. As a Technical Service Desk Operator, you will be responsible for providing top-notch technical support to our customers, troubleshooting hardware and software issues, and ensuring seamless network and system operations.Key ResponsibilitiesProvide hardware and...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom HCLTech Full time

    {"title": "IT Support Specialist", "content": "Job SummaryWe are seeking an IT Support Specialist to join our team at HCLTech. As a key member of our Service Desk, you will be responsible for providing technical support to our customers via phone, email, and chat.Key Responsibilities:Provide hardware, software, and network problem diagnosis and resolution...