IT Support Specialist

1 week ago

Havant, Hampshire, United Kingdom Lockheed Martin Full time
Service Desk Analyst

Lockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.

Key Responsibilities:
  • Monitor and maintain computer systems and networks.
  • Troubleshoot incidents, providing effective resolutions or escalating to specialist support teams.
  • Support rollouts of new software configurations.
  • Answer telephone calls, handle correspondence, and complete ad-hoc tasks as delegated by the leadership team.
  • Liaise with specialist support teams, ensuring timely incident resolution.
  • Provide competent out-of-hours support on a rotational basis (365 days, 24/7 shift pattern).
  • Manage the response of 3rd party suppliers and perform or arrange software rebuilds following system failure.
  • Support the deployment of software configurations and provide at-desk training for new staff.
  • Ensure the Service Desk management tool is consistently updated throughout incident lifecycles.
Requirements:
  • Experience with Service Management toolsets (ServiceNow/Hornbill/Remedy).
  • Understanding of Oracle, Unix, Linux, Windows OS, and Active Directory.
  • Familiarity with Networking, firewalls, and network monitoring tools.

At Lockheed Martin, we value diversity and inclusion, and we are committed to creating a workplace where everyone can thrive. We believe that diversity of thought leads to better solutions for our customers, and we are dedicated to making reasonable adjustments to our application process to ensure equal opportunities for all.

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job SummaryLockheed Martin is seeking a highly skilled IT Support Specialist to join our dynamic team as a Service Desk Analyst. As a key member of our IT department, you will play a crucial role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key ResponsibilitiesMonitor...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job SummaryLockheed Martin is seeking a highly skilled IT Support Specialist to join our dynamic team as a Service Desk Analyst. As a key member of our IT department, you will play a crucial role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key ResponsibilitiesMonitor...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job DescriptionLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team.Key Responsibilities:Monitor and maintain computer systems and networks to ensure optimal performance.Troubleshoot incidents and provide effective resolutions or escalate to specialist support teams as needed.Support the deployment of new software configurations...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job DescriptionLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team.Key Responsibilities:Monitor and maintain computer systems and networks to ensure optimal performance.Troubleshoot incidents and provide effective resolutions or escalate to specialist support teams as needed.Support the deployment of new software configurations...

  • IT Support Specialist

    6 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Unlock Your Potential as a Service Desk Analyst at Lockheed MartinAs a Service Desk Analyst, you will play a vital role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software. This position will support Accounting, IT & Corporate Budgeting & Forecasting teams based in Havant.Key...

  • IT Support Specialist

    5 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Unlock Your Potential as a Service Desk Analyst at Lockheed MartinAs a Service Desk Analyst, you will play a vital role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software. This position will support Accounting, IT & Corporate Budgeting & Forecasting teams based in Havant.Key...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    2 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    2 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    1 week ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Service Desk AnalystLockheed Martin is seeking a skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    6 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Unlock Your Potential as a Service Desk Analyst at Lockheed MartinAs a Service Desk Analyst, you will play a vital role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software. This position will support Accounting, IT & Corporate Budgeting & Forecasting teams based in Havant.Key...

  • IT Support Specialist

    5 days ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Unlock Your Potential as a Service Desk Analyst at Lockheed MartinAs a Service Desk Analyst, you will play a vital role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software. This position will support Accounting, IT & Corporate Budgeting & Forecasting teams based in Havant.Key...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job Summary:Lockheed Martin is seeking a highly skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom Lockheed Martin Full time

    Job Summary:Lockheed Martin is seeking a highly skilled Service Desk Analyst to join our dynamic team. As a Service Desk Analyst, you will play a critical role in maintaining our cutting-edge computer systems and networks, troubleshooting incidents, and supporting the deployment of new software.Key Responsibilities:Monitor and maintain computer systems and...

  • IT Support Specialist

    3 weeks ago

    Havant, Hampshire, United Kingdom HCLTech Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at HCLTech. As a Technical Service Desk Operator, you will be responsible for providing top-notch technical support to our customers, troubleshooting hardware and software issues, and ensuring seamless network and system operations.Key ResponsibilitiesProvide hardware and...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom HCLTech Full time

    {"title": "IT Support Specialist", "content": "Job SummaryWe are seeking an IT Support Specialist to join our team at HCLTech. As a key member of our Service Desk, you will be responsible for providing technical support to our customers via phone, email, and chat.Key Responsibilities:Provide hardware, software, and network problem diagnosis and resolution...

  • IT Support Specialist

    2 weeks ago

    Havant, Hampshire, United Kingdom HCLTech Full time

    {"title": "IT Support Specialist", "content": "Job SummaryWe are seeking an IT Support Specialist to join our team at HCLTech. As a key member of our Service Desk, you will be responsible for providing technical support to our customers via phone, email, and chat.Key Responsibilities:Provide hardware, software, and network problem diagnosis and resolution...

  • Community Support Specialist

    1 month ago

    Havant, Hampshire, United Kingdom Hampshire County Council Full time

    Position Overview:Compensation: £38,092 to £45,389 annually (includes a £3,000 annual market supplement for Senior Community Support Specialists)Location: Havant, Hybrid work model (combination of remote and office)Weekly Hours: 37 (flexible part-time options available)Employment Type: PermanentAbout the Role:As a qualified and seasoned Community Support...