Front of House Operations Manager
3 weeks ago
Job Title: Front of House Operations Manager
Job Summary:
We are seeking a highly skilled and experienced Front of House Operations Manager to join our team at German Doner Kebab. As a key member of our management team, you will be responsible for leading and managing the Front of House area, ensuring exceptional customer service and maintaining high standards of quality and cleanliness.
Key Responsibilities:
- Lead and manage the Front of House team to deliver exceptional customer service and maintain high standards of quality and cleanliness.
- Oversee and manage the Front of House area, including staff supervision, training, and development.
- Ensure compliance with food safety and health and safety regulations.
- Monitor and control stock inventory and maintain accurate records.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the General Store Manager to achieve business objectives and targets.
Requirements:
- Proven experience in a similar role within the food industry.
- Excellent leadership, communication, and interpersonal skills.
- Strong knowledge of food safety and health and safety regulations.
- Ability to work effectively in a fast-paced environment.
- Computer literacy and familiarity with POS systems.
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