Front of House Supervisor

1 week ago


Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time
Job Title: Front of House SupervisorAbout the Role:

We are seeking a highly skilled and motivated Front of House Supervisor to lead our team at German Doner Kebab. As a key member of our restaurant's management team, you will be responsible for delivering exceptional customer service, maintaining high standards of quality control, and ensuring seamless operations.

Key Responsibilities:
  • Leadership and Team Management: Provide guidance, support, and training to Front of House staff to ensure they meet company standards and provide excellent guest service.
  • Customer Service: Foster a positive and welcoming atmosphere, ensuring that every guest feels valued and satisfied with their dining experience.
  • Quality Control and Maintenance: Monitor and maintain high standards of cleanliness, hygiene, and health and safety protocols throughout the Front of House area.
  • Operations and Efficiency: Oversee daily operations, including cash handling, stock inventory management, and maintaining accurate records.
  • Training and Development: Develop and implement comprehensive training programs to enhance team skills and knowledge, driving performance excellence and promoting career growth.
Requirements:
  • Qualifications: Proven experience as a Supervisor or Duty Manager in the food industry, with a strong background in guest service management.
  • Skills: Excellent communication and leadership skills, proficiency in English, computer literacy, and familiarity with POS systems.
  • Personality: A charismatic leader who can motivate and inspire team members to deliver outstanding results, with a passion for providing exceptional guest experiences.
What We Offer:
  • Competitive Salary: £28,000 - £32,000 per annum, depending on experience.
  • Benefits: Opportunities for career growth, comprehensive training, and a supportive work environment.
  • Work-Life Balance: A fair and flexible working schedule that allows for a healthy balance between work and personal life.
How to Apply:

Please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.



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