Operational Resilience Specialist

3 weeks ago


London, Greater London, United Kingdom J.P. Morgan Full time

Operational Resilience and Resiliency Role

As a key member of the Network Management - Resiliency Team, you will play a critical role in ensuring the bank's operational resilience and ability to recover from disruptions. Your responsibilities will include leading plan management for all requirements related to enterprise resiliency management analytics, liaising with external organisations and cross-functional partners, and coordinating and synchronising all outputs and requirements in this cross-functional area.

Key Responsibilities

  • Lead the development and implementation of resiliency plans and procedures to ensure business continuity.
  • Collaborate with Corporate & Investment Bank Resiliency and Corporate & Investment Bank Tech Resiliency to coordinate support for their plans, projects, and processes.
  • Design and regularly update the Network Management Crisis Playbook, supporting the crisis management process and running the lessons learned process.
  • Lead Network Management's support to the Corporate & Investment Bank Recovery and Resolution Team, coordinating responses to annual reviews of contingency plans and playbooks.
  • Provide guidance on implications of resiliency regulations on Network Management processes.
  • Coordinate Network Management participation in internal and external resiliency and recovery exercises, reporting outcomes and updating resilience plans.


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