Front of House Team Member

2 days ago

Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

Job Summary:

We are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at German Doner Kebab. As a Front of House Team Member, you will be the driving force behind delivering exceptional guest service and ensuring every guest leaves the restaurant having had a great experience.

Key Responsibilities:

  • Provide exceptional guest service by greeting every guest in a genuine and warm manner.
  • Assist guests in choosing meals and drinks and provide additional up-sell information.
  • Process guests' orders through the POS system and deliver orders to the kitchen.
  • Deliver food and beverages to guests in a timely and efficient manner.
  • Ensure that all orders are fully complete and ready to be received by the guest.
  • Work to brand standards and deliver exceptional guest service.

Requirements:

  • Ability to speak clearly and listen attentively to guests and other team members.
  • Ability to maintain a clean and smart appearance.
  • Displays a positive and enthusiastic approach to all tasks.
  • Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
  • Adapts to changing business volume levels with a sense of urgency.
  • Can demonstrate a complete understanding of the menu and allergens.
  • Ability to follow instructions to achieve brand standards.
  • Maintain the ability to be cross-trained in all areas of the kitchen and front counter.

What We Offer:

We offer a full career pathway and support you with fantastic progression opportunities. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest service, we would love to hear from you.

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