Front of House Team Member

2 days ago

Birmingham, Birmingham, United Kingdom Whitbread Full time

Job Title: Front of House Team Member

Job Type: Permanent

Pay Rate: Up to £11.79 per hour

Hours: 20 hours per week

Location: Birmingham Central East Premier Inn

About the Role:

We are seeking a Front of House Team Member to join our team at Premier Inn in Birmingham Central East. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard
  • Assist with food and beverage service, including serving meals and drinks
  • Contribute to maintaining a clean and safe environment throughout the hotel
  • Participate in ongoing training and development to enhance your skills and knowledge

What We Offer:

  • A competitive hourly rate of up to £11.79
  • A guaranteed 20 hours per week, allowing you to plan your week with confidence
  • Ongoing training and development opportunities to support your career growth
  • A range of benefits, including a Whitbread Benefits card and pension scheme

Requirements:

  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • Ability to work collaboratively as part of a team
  • Flexibility to work a variety of shifts, including weekends and bank holidays

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